Travis Perkins Managed Services is the leading UK supply chain and procurement solutions partner to the repairs and maintenance sector. We pride ourselves on being customer obsessed and delivering efficiency through collaboration with our customers. We are now recruiting an experienced Account Director to join our team to lead all aspects of the Social Housing business.
Reporting directly to Ben Todd, our Managing Director, you will own the management of the Account Management team (x15 direct reports), ensuring we build strategic partnerships with our social housing clients by offering a market-leading service proposition.
Key Responsibilities
1. Responsible for the management and strategic development of our Social Housing clients, as well as recognising and delivering additional growth opportunities
2. Lead, coach and develop our excellent team of Account Managers, ensuring we’re going above and beyond for our customers
3. Use data and personal market experience to drive a winning sales culture, developing and implementing sales strategies to meet and exceed our strategic priorities
4. You’ll be the key relationship holder with our Social Housing customers, and you’ll therefore ensure we’re delivering against our agreed terms of business and that all processes are flowing smoothly as our customers would expect
5. The Account Director is an influential member of the Managed Services Leadership Team, and you’ll build and maintain strong working relationships with our largest customers by attending industry events and providing thought leadership on key strategic topics such as retrofit, decarbonisation, data development and innovation
6. Continually evaluate the existing and target customers to deliver profitable growth and deliver against our commercial goals
7. Ensures the credibility and technical expertise of the Account Managers to ensure we are the trusted partner for Social Housing Providers.
8. Work seamlessly with all of the Managed Services team, as well as the wider Travis Perkins business to demonstrate a united front to the customer on our service ambition
Who are we looking for?
If you have experience leading a high-performing team that delivers similar services into the Social Housing sector, then we would love to hear from you. You may be in a similar role working for a similar service provider or supplier looking for a new opportunity with a growing business. This role oversees a £250m t/o, and it’s therefore important that you have a strong commercial understanding, as well as the ability to problem solve and add value to our customers by offering strong solutions.
In return for your experience and expertise, we’re offering a very attractive basic salary, with strong bonus earning potential + all the other perks and benefits that you would expect from an industry-leading employer.
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.
You be you, it makes us, us.
To keep our business and customers safe, if you are successful in the role you will be made a conditional offer subject to additional background checks including, criminal record (basic DBS), adverse financial, media search, directors search, occupational history, professional membership/qualification.