Business Unit: Asset Finance, Business Banking
: £25,250 – £30,000 per annum DOE + benefits
Location: Leeds/Hybrid – during seasonal periods attendance to a HUB 2-3 times a week required & less frequent during quieter periods.
Contract type: 12-month fixed term & Permanent opportunity
Our Team
An exciting opportunity exists within Virgin Money's well established and fast-growing Asset Finance business. We support SME and mid-market businesses across the UK with our suite of Asset Finance products. Our customers range from small and complex high-growth businesses, through larger SMEs to those that have already grown to become the backbone of the UK economy. This is an excellent opportunity to join a small, supportive team of knowledgeable professionals performing a core function at the heart of our business. You'll own agreements from initial lead all the way through to payout. We pride ourselves on our excellent customer service, and our customers love us for it. You'll be supported every day to become a real expert in your world.
What you'll be doing
Providing a professional and efficient sales service to our customers within SLAs.
Delivering telephone and email-based customer service, sales and administrative duties.
Working alongside Asset Finance Sales Managers, Business Direct and Commercial RMs to develop and nurture referrals.
Enabling the delivery of a first-class customer experience and developing those relationships.
Contributing to the team's financial performance and achievement of the overall business objectives.
Ensuring service quality is of the highest order and helping develop ways to continually improve the service provided.
Working in line with policy and regulatory requirements, ensuring key controls and maintained.
We need you to have
Proven experience within Asset Finance, Financial Services or Business Banking and or Banking financial products and services.
The drive to do business, generate sales and meet operational targets. The ability to proactively build relationships and networks.
The ability to communicate clearly and confidently with a diverse range of stakeholders, providing support and reassurance in any circumstance.
Good numeracy and be comfortable using quoting software to commercially negotiate pricing and structure with our customers.
Proactive in identifying issues, presenting ideas and solutions, and supporting effective decision‑making.
A flexible working approach to meet customer needs and business demands.
The ability to confidently adapt to a variety of software applications, including several non-bank and third party systems, such as Alfa, POS and CAP, with strong proficiency in Excel in particular.
It's a bonus if you have but not essential
Knowledge of the Asset Finance industry.
Strong risk awareness and understanding of FCA/ PRA regulations, governance and compliance standards relevant to UK banking/building societies.
Red Hot Rewards
25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice.
Private medical insurance
A highly competitive pension to help you build a strong foundation for retirement
Access to an annual performance-related bonus
Training and development to help you progress your career
A great selection of additional benefits through our flexible benefits scheme
Life assurance to provide peace of mind for you and your loved ones
Up to 2 days of paid volunteering a year
If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible.
Applications Close: 2 Mar pm GMT)