Job Req ID: 55640
Posting Date: 10/02/26
Function: Microwave Service Delivery
Location: Manchester or London
Why this job matters
This role contributes to the successful delivery of mobile solutions for our customers. You will collaborate closely with teams to plan and enhance microwave networks. Your key responsibilities will include assessing network requirements, designing and configuring microwave links, and ensuring the efficient performance of microwave systems
The ideal candidate will possess an advanced understanding of microwave technologies, network planning principles, and the ability to collaborate with cross-functional teams.
What you’ll be doing
• Transform complex data into simple, business-friendly narratives for senior audiences. Use insights to influence decision-making across transmission planning and deployment.
• Work with planning, delivery, operational and commercial teams to ensure contracted outputs are met. Provide contractual clarity to operational teams, translating requirements into actionable deliverables.
• Support the optimisation of operational processes across Mobile Infrastructure Delivery. Proactively identify performance risks and drive corrective actions or improvements.
• Own end-to-end management of customer and supplier contracts, ensuring adherence to SLAs, KPIs, compliance and delivery expectations. Lead contract reviews, commercial risk assessment, and escalation handling with internal and external stakeholders.
• Manage offshore teams monitoring workload volumes and assessing efficiency. Maintain strong collaboration across enterprise-wide teams including Finance, Legal, Engineering and Supply Chain.
The skills you’ll need
Communication
Problem Solving
Change Management
Project/Programme Management
Decision Making
What we would like to see on your CV
• Excellent problem-solving capability with an ownership mindset, driving automation and process improvement.
• Ability to communicate complex data clearly and simply to operational managers and senior leadership. Advanced Excel including modelling, automation and reporting. Proficiency in Power BI/Tableau for data visualisation and storytelling.
• Proven Microwave, Link Config, Radio Planning and frequency assignment experience at an advanced level. proficiency in utilising Transmission planning guidelines and demonstrate expertise in employing Microwave (MW) toolsets, including Iqlink and SIAE/NEC MW live management tools.
• Excellent commercial and contractual understanding, with the ability to interpret contract obligations, manage service performance, and support commercial governance. Able to manage and track a P&L, including budget control, financial forecasting, variance analysis, and commercial risk identification.
• Have experience managing offshore teams, monitoring their workload volumes, assessing efficiency, and managing overall performance to ensure consistent service delivery.
Benefits
At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.
• 10% on target annual bonus
• BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
• X4 Salary Life Assurance
• Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice
• 25 days annual leave (not including bank holidays), increasing with service
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks paid carer’s leave
• World-class training and development opportunities
• Discounted broadband, mobile and TV package
• Access to 100’s of retail discounts including the BT shop
Flexible Working
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.