BASIC QUALIFICATIONS A degree Relevant experience in an HR role operating in an international, fast-paced and customer-driven environment Relevant experience in using data or anecdotal evidence to influence business decisions Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership Advanced proficiency in verbal and written English DESCRIPTION Creating a culture where all our people feel encouraged and supported is what makes Amazon a great place to work. As an HR Business Partner, youll drive a positive employee experience through your detailed grasp of HR programmes, processes, and tools, offering credible and clear HR advice to Amazons managers. From resolving complex HR queries with colleagues to perfecting new policies and programmes, youll be making a real difference in how Amazon operates. Key job responsibilities Own and deliver projects and drive progress towards business goals Engage and coordinate with key stakeholders on data collection and policy implementation Resolve high-level employee issues, including grievances, appeals and complex disciplinary issues -Coach and develop HR colleagues and stakeholders across the business Where relevant, co-ordinate with work councils and unions to drive positive employee relations Analyse internal dashboards to create reports on key metrics for leadership at your site A day in the life HR Business Partners get involved in a wide range of different projects and work with a mix of diverse stakeholders, all with one goal: to make Amazon a great place to work. Youll be based in an Amazon fulfilment centre, delivery station or sortation centre and will frequently use data to inform key decisions. From one day to the next, you could be taking the lead on a range of different projects or supporting senior stakeholders with developing strategies and carrying out regular talent reviews. Youll be taking a fresh look at our working culture and thinking of new ways to optimise them. Youll also be supporting new colleagues to develop and learn new skills, so as well as shaping our working culture, youll be helping our colleagues grow. There will be plenty of opportunities for you to progress and shape your career at Amazon. About the team Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, were changing the way customers buy and receive large goods for the better. We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and programme management, and everyone plays a crucial role in growing this part of the business. We are open to hiring candidates to work out of one of the following locations: Bedford, GBR PREFERRED QUALIFICATIONS Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, wed love to hear from you. Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.