Role Overview
We are looking for an Assistant Store Manager to join Team OB in our Belfast Arthur Street store. You will work alongside the Store Manager to enhance sales, motivate your team, and bring enthusiasm, positivity and joy to our customers.
This is a flexible contract with a fixed number of hours per week across various days and shifts. Your rota will be communicated in advance.
Responsibilities
* Analyse a variety of reports to measure the success of the store and team.
* Work with KPIs to evaluate the store’s performance and identify development areas.
* Lead by example and provide guidance to all team members, ensuring their personal objectives and the store’s objectives are met.
* Work with the store manager to ensure the team delivers exceptional customer experiences.
* Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate.
* Work with your team to develop and support their career progression.
* Follow company guidelines for all cash handling including till transactions and cashing up.
* Make sure the team always adheres to OB operational standards.
* Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.
Benefits
* Generous employee discount up to 60% off all OB products.
* Free access to our 24‑hour employee assistance programme with Care First offering financial, emotional and vocational support.
* Flexible holiday: 30 days (including bank holidays) increasing to 35 days with length of service.
* Annual discretionary profit‑related bonus scheme.
* Free membership for our Westfield Health Cash Plan or Private Medical.
* Auto‑enrolment into our pension plan.
* Refer a Friend incentive.
* Enhanced maternity, paternity, adoption and shared parental leave.
* Equity, Diversity and Inclusivity Voice network and EDI team.
* Mental Health First Aider support.
* Education and support through 360L eLearning platform.
* Free refreshments and treats in store.
What We Look For
* Experience in team management.
* Positivity, vibrancy and readiness to take on anything.
* Kind, helpful and considerate towards customers and team members alike.
* Exceptional organisational skills and natural multi‑tasking ability.
* Commercial awareness.
* Ambition, resourcefulness and a willingness to learn more.
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