Join to apply for the Customer Service Advisor role at South Bay Center for Counseling/Community Development
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Join to apply for the Customer Service Advisor role at South Bay Center for Counseling/Community Development
Customer Service Advisor Remote (Immediate Start)
Remote-based |
Monday to Friday | 9:00 AM 5:00 PM | 35 hours per week - 1 hour lunchbreak
£13.19 per hour / £24,000 pro-rata
3-month temporary contract (potential for extension or permanent role)
We are currently recruiting Customer Service Advisors to join our clients friendly and professional team on an immediate start basis. This is a fully remote position, but applicants must be based near Shaftesbury due to occasional on-site requirements or training needs.
What Were Looking For
* 2-3+ years of customer service experience
* Previous experience in a fast-paced call centre environment
* Proficient in data entry and using customer databases
* Comfortable working within a confidential and sensitive environment
* Excellent written and verbal communication skills
* High level of attention to detail and accuracy
* Calm, composed, and professional under pressure
* Polite, empathetic, and solution-focused
* Proactive and self-motivated
* Experience with Salesforce (desirable but not essential)
Key Responsibilities:
* Booking appointments and managing schedules
* Accurate data entry and updating customer records
* Responding to inbound calls and emails
* Handling complaints and resolving customer issues
* Escalating any concerns to the appropriate supervisor or team
Why Apply?
* Immediate start available
* Fully remote working
* Competitive hourly rate
* Potential for long-term or permanent employment
Interested? Apply now or you can call01258 458 695 wed love to hear from you!
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Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Customer Service
* Industries
Administrative and Support Services
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