Job Description
Account Manager – M&E Facilities Management\n\nEast UK (North East to East Anglia) | Up to £65,000 + Car Allowance + Benefits\n\nWe’ve secured one of our most important M&E Facilities Management contracts for at least the next three years – now we need a strong Account Manager to help us deliver it.\n\nCovering 400+ sites across the East of the UK, you’ll be the face of our business for the client, their teams, and the engineers delivering the work. You’ll spend:\n\n1 day per week at our Liverpool Head Office\n\n2–3 days per week visiting sites across your patch\n\n1–2 days working from home\n\nYou’ll lead a team of 15+ engineers with full admin and operational support from head office, making sure we deliver high-quality planned and reactive maintenance – including electrical, gas, HVAC, plumbing, and fabric services.\n\nWhat you’ll do:\n\nBuild strong, long-term relationships with our client and their staff\n\nManage day-to-day contract delivery across a large geographic area\n\nOversee M&E services, KPIs, compliance, and performance reports\n\nDrive service quality, efficiency, and customer satisfaction\n\nWhat you’ll bring:\n\nAccount/Contract Management experience in FM (M&E preferred)\n\nStrong knowledge of building services (electrical, gas, HVAC, plumbing)\n\nConfidence in managing people, priorities, and client expectations\n\nWillingness to travel regularly with occasional overnight stays\n\nWhy join us?\n\nCompetitive package + car allowance\n\n25 days holiday + bank holidays\n\nCompany pension\n\nSupportive, collaborative culture\n\nContract secured for at least 3 years – stability you can count on