Looking for a role where every customer interaction matters? Ready to be the bridge between cutting-edge technology solutions and exceptional customer experiences?
Pre-Sales Coordinator now required!
Join a dynamic technology company as a Pre-Sales Coordinator, where you'll play a pivotal role in supporting their sales team and channel partners across the EMEA region.
This is your opportunity to be at the heart of the customer journey, ensuring every interaction exceeds expectations from the very first point of contact.
What You'll Be Doing:
Supporting sales and business development teams to deliver outstanding customer experiences throughout the entire operations cycle
Managing pre-sales administration including sales orders, proforma invoices, and all related documentation
Coordinating with account management teams on customer quotations and proposals
Handling complex logistics including dangerous goods dispatch and export regulations
Managing pending orders, monitoring stock availability and keeping customers informed
Working closely with freight forwarders and couriers to provide accurate shipping solutions
Creating targeted marketing campaigns and customer communications
Collaborating with internal teams including Business Development Specialists, Account Managers, and Technical Engineers
What We're Looking For:
Previous customer service experience, ideally in a sales environment
Exceptional attention to detail and ability to multitask effectively
Strong organisational skills with the ability to prioritise competing demands
Proficiency in Microsoft Office suite
Self-starter with initiative and drive for high performance
Excellent communication skills for handling customer enquiries via phone and email
What's In It For You:
Opportunity to work with a leading technology company in the EMEA region
Collaborative team environment working alongside specialists across multiple departments
Clear KPIs and structured month-end procedures
Opportunity for professional development and training responsibilities
If you're ready to take your customer service and sales skills to the next level in a fast-paced, technology-driven environment, we want to hear from you. Get in touch with Emma at Select Recruitment for a confidential chat, or apply now