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Do you take pride in delivering excellent customer service?
Do you get satisfaction from a role that involves multi-tasking and finding solutions?
Do you enjoy organising and facilitating social events?
McCarthy Stone are looking for a Relief House Manager to join the team to cover ad hoc shiftsaround Storrington and West Sussex area of England.
Hours: Flexible hours to be agreed with Operations Manager
Hourly rate : £13.37 per hour
Mileage will be paid.
Benefits: Group personal pension, life assurance, medical screening, full induction and training, excellent career progression and in addition you will work in the most beautiful surroundings.
About the Role of a Casual House Manager
We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. A House Manager is a diverse role encompassing front of house management, facilities, event coordination and customer service.
Some of the Casual House Manager duties within this role include:
* Helping Homeowners settle into their new home.
* Providing a professional front of house service and welcome all visitors in a friendly manner.
* Being available to all Homeowners to offer help, support and advice as necessary.
* Promoting good communications between the Homeowners and their families, and our partners and suppliers who provide support and other services.
* Managing the development –, gardens and grounds - in an efficient and effective manner such that a safe, secure, well maintained and pleasant environment is provided for our Homeowners.
* Dealing with emergency situations as they arise in a professional way.
* Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.
The successful candidate will have the following key competencies:
* Excellent communication skills with a real “can do” attitude.
* Extensive experience in a professional customer service orientated position.
* A professional approach with high quality standards.
* To be reliable and flexible to deal with out of hour’s calls and emergencies on the development.
* Thrives in a busy a varied role, where every day will be different.
* Be resilient and can problem solve effectively.
* An awareness of basic Health and Safety will be a distinct advantage.
* A good level of computer literacy including Microsoft Word and Outlook.
* Previous/current work based first aid qualifications will be an advantage.
As part of McCarthy & Stone Management Service, a successful and fast expanding national company, you’ll get all the support you need to help you meet your career goals.
Why Apply?
McCarthy Stone has been officially recognised as a great place to work! This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people.
Could thisrole be the perfect job for you?
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