Lead Shipping Coordinator (Shipping and Receiving / Logistics)
Location: Telford
Salary: A GBP 34,700 per annum
Job Type: Permanent, Full-Time, days with an early finish on a Friday
About the Role
A growing manufacturing business is looking for a Lead Shipping Coordinator to take ownership of shipping, dispatch, and logistics operations in a fast-paced environment. This is a great opportunity for someone ready to step into a lead role, with real responsibility for customer deliveries, import/export coordination, and team support, while benefiting from a structured schedule and an early Friday finish.
Key Responsibilities
* Lead all shipping, dispatch, and receiving activities
* Plan and coordinate customer shipments to meet delivery schedules
* Ensure all shipping documentation, labels, and ASN (Advance Shipping Notifications) are accurate and compliant
* Manage SAP / ERP systems for shipping and inventory movements
* Coordinate with third-party logistics providers to book and track shipments
* Support goods-in operations, including booking stock and verifying deliveries
* Oversee import/export processes, ensuring compliance with UK customs and HMRC regulations
* Prepare and validate customs and export documentation
* Investigate and resolve delivery discrepancies and logistics issues
* Monitor KPIs, reporting, and performance metrics
* Lead root cause analysis and continuous improvement activities
* Support and guide the shipping and receiving team
* Promote health and safety standards across the department
Essential Skills and Experience
* Experience in a shipping, logistics, or dispatch coordination role
* Strong knowledge of shipping, receiving, and warehouse operations
* Experience using SAP or similar ERP systems
* Understanding of UK and international shipping, import/export, and customs procedures
* Background in manufacturing or production environments
* Strong Excel and reporting skills
* Excellent communication skills with customers, suppliers, and internal teams
Desirable
* Lean manufacturing / continuous improvement experience
* HNC or Degree in Logistics, Supply Chain, or Business
About You
* Hands‑on and proactive with a can‑do attitude
* Highly organised with strong attention to detail
* Strong problem‑solving and analytical skills
* Able to work in a fast‑paced, deadline‑driven environment
* Confident communicator and effective team player
Additional Information
* Manufacturing environment (PPE and full training provided)
* Early finish every Friday
* Opportunity to join a growing manufacturing operation
#J-18808-Ljbffr