Customer Service Advisor – Falkirk
Fixed Term Contract: 12 Months
Working Hours: Monday – Friday 08:00 – 16:30 + 1 in 3 Saturdays 07:00 – 11:00
Salary and Benefits
Salary From £26,500.
* In‑house training provided to support career progression
* 28 days holiday + public holidays which increase with service
* Competitive employer pension
* Discounts on major retail outlets, including groceries
* 4x basic salary life insurance
* Eligibility to receive an annual ‘Company Success Payment’
Key Responsibilities
* Meet and greet all customers on arrival in a professional and friendly manner.
* Manage day‑to‑day administrative tasks confidently and efficiently.
* Use initiative and be comfortable working as an individual.
* Plan, schedule, and coordinate work.
* Create and process job cards, checking for existing work in progress.
* Check account details, available credit and obtain relevant authorisation.
* Provide timely updates to our customers.
* Agree timescales for unscheduled work and follow through to completion.
Closing date: 06/06/2026
#J-18808-Ljbffr