Leading independent Corporate Travel Company, who provide first class booking tools with traditional business travel are keen to add to their growing team! They are seeking a Galileo whizz that can book, ticket, re-issue and amend. Join a business travel company that value staff engagement and offer great benefits (detailed below). The successful candidate will be an experienced Business Travel Consultant, who thrives in a complex fast paced environment and be able to take full ownership of the end-to-end customer journey. Working 37.5 hours between (Apply online only) and salary of £34k pa! This is a full remote position and could be your perfect home-based corporate travel opportunity!
JOB DESCRIPTION
* Arranging all travel from flights, car hire, hotels and other ancillaries
* Assisting all clients with travel bookings, amendments and cancellations in an efficient and competent manner
* Providing an excellent service via communications with customers and ensuring accuracy of bookings
* Ensuring all service level agreements are met and actively maintaining the Galileo GDS queues
* Communicating with customers by telephone, email or in person professionally and friendly
* Dealing with phone calls and email requests/queries from existing and potential clients
* Providing clients with suitable travel options and suggesting the best way to meet their requirements
* Being involved in the ticketing processes for all travel; checking interline/ticketing agreements and the BSP website
* Proactively maintaining relationships with clients at all times
* Helping with any problems clients may have and providing appropriate customer service throughout the entire process unsupervised
* Carrying out all reissues and revalidations unsupervised; assisting other team members and quality checking their work if required
EXPERIENCE REQUIRED
* Galileo only travel booking systems expert
* Previous experience as a Business Travel Consultant with proficiency in airfares, ticketing and reissues
* Willingness to work weekends (1 in 5) and bank holidays
* Confident in interacting with clients and suppliers on the telephone
PACKAGE
* Working hours: 37.5 over 5 days between (Apply online only) and a 1-in-5 week weekend rotation
* Home working: full remote position
* Salary: £34,000 per annum
BENEFITS
* Generous vacation days
* Health perks such as discounts on health insurance or gym allowance
* Flexibility to increase pension plan
* Unforgettable events, including travel to one of our hubs
* Mental health support tool for your well‑being
* Exponential growth opportunities
* 16 paid hours per year to volunteer for a cause of your choice
#J-18808-Ljbffr