Radiology Booking Coordinator
Reporting directly to the Radiology Administration Manager, the Radiology Booking Coordinator supports patient pathways through accurate and effective booking of diagnostic tests.
Key Responsibilities
* Accurately book diagnostic radiology examinations via face‑to‑face or telephone interactions.
* Manage clinical lists, waiting lists and performance metrics to optimally utilise clinic capacity.
* Prioritise incoming requests based on clinical urgency and booking protocols.
* Maintain high levels of communication with patients, ensuring a professional and empathetic service.
* Collaborate closely with radiographers, consultant radiologists and nursing staff to coordinate appointments for complex cases such as biopsies.
* Use the Radiology Information System (RIS) effectively and adhere to booking protocols.
* Participate in a six‑month induction and ongoing training programme.
Qualifications & Skills
* Experience working in a busy administrative team with regular public interactions.
* Understanding of radiology modalities and their booking requirements.
* Strong customer‑care skills and ability to handle emotionally charged situations.
* Excellent organisational and decision‑making abilities.
* Effective communication and relationship‑building with clinical staff.
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