Contour Electronics Ltd is part of DiscoverIE Group PLC, a highly respected FTSE 250 PLC. Contour Electronics specialises in the design and manufacture of high-quality electronic components. Operating from our headquarters in the Hook, Hampshire, we proudly serve businesses across the UK. Our expertise spans a variety of sectors, including medical, transportation, renewable energy, industrial, and connectivity. As part of our ongoing expansion and merger with Stortech Electronics, Contour is seeking a talented and driven individual to join our team as an Internal Sales Specialist. If you’re a motivated professional looking to contribute to a dynamic and growing organisation, we’d love to hear from you. Internal Sales Specialist Location: Office based in Hook, Hampshire with hybrid flexibility considered Contract: Permanent Hours: Full or Part-Time Salary: Competitive The Role Your Challenges: * Manage customer accounts, maximising sales opportunities within them. * Achieve high levels of customer satisfaction, and cross-sell the company’s products. * Assist in the lead generation of new customers using databases, Web search and LinkedIn. * Use of the CRM system to record customer activity and information. * Prepare a monthly sales report and area budgets and forecasts as required. * Enter orders and prepare customer quotes using the company ERP system. Requirements: * Can demonstrate a successful sales track record. * Confident to work on own initiative as well as a team player. * Highly motivated to achieve the sales target. * Excellent attention to detail. * Good organisational and time management skills. * Ability to multi-task. * Possess strong interpersonal and communication skills both written and verbal. * Strong account management and relationship building skills. * Knowledge of the Epicor ERP system is an advantage Key Responsibilities * Process sales orders received into the company, ensure that all orders are processed accurately and within agreed timescales. * Deal promptly and efficiently with customer enquiries and any other customer issues. * Manage and develop relationships with customers, identify cross selling and upselling opportunities. * Send quotations to customers and progress via a CRM system. * Raise sales invoices for completed and dispatched orders * Maintain the Company filing system. * Maintain and develop the Company CRM system. * Support external Account Managers in their work. * Liaise with different departments inside the Company to ensure the smooth running of operations. * Lead generation and qualification of new customers using databases, web search and LinkedIn * General Office, telephony, call filtering and other duties as the management of the Company may at times reasonably require Essential Skills and Experience: Experience in the use of ERP systems, CRM and LinkedIn. Microsoft office proficiency, especially Excel, Outlook and Teams. Experience of internal sales and account management (3 years minimum) in a similar role. Can communicate with customers to understand their needs and requirements Ability to work well in a team. Good communications skills Preferred Skills and Experience: Can identify opportunities and cross sell products to existing customers. Can manage customer relationships, grow and retain existing accounts Has worked for a company manufacturing or distributing electronic components Self-motivated, enthusiastic, positive outlook. Organised with time management skills, ability to multitask, an eye for detail. Professional, likeable, good personal hygiene. Can build, develop and maintain long term relationships with customers. Required Qualifications: A Level education standard or equivalent experience. Practical Requirements: Must be eligible to work in the UK Our benefits: Success orientated, advanced company culture. Competitive salary. 25 days paid holiday per annum, plus 8 public holidays. Modern International Industrial company part of discoverIE PLC. Free life Insurance, DiscoverIE extras discount platform To Apply and for More Information: If you would like to apply for this position, please click the apply button and attach your CV and covering letter, it will be sent automatically to us. No agencies please