Base Location
You’ll be expected to spend 50% of your working week in one of the following locations: Reading, Perth or Cardiff.
Salary
£43,704‑£51,484 + a range of other benefits to support you and your family.
Working Pattern
Permanent.
The role
This position within the Flex Pricing & Contract Management team is a new Specialist role that is needed to support the Flex Systems and Processes that are integral for the team to operate efficiently and accurately. The role ensures the stability, efficiency, and continuous improvement of the Flex Pricing systems by leading root‑cause investigations, managing incidents, and validating and testing proposed system amendments for the Flex contracts. It acts as the central coordination point between internal teams and external service partners, ensuring issues are resolved efficiently, and system changes are delivered effectively.
You will
* Demonstrate the ability to investigate complex and recurring pricing issues, which impact ECS billed revenue, applying structured problem‑solving techniques to identify root causes.
* Extract, identify and interpret data patterns across systems, managing the information to inform decision‑making and highlight emerging risks.
* Build analytical models to support detailed investigation and enable proactive mitigation strategies, allowing Managers and ECS Leaders to make strategic decisions.
* Anticipate potential issues within interconnected processes and contribute to the development of robust procedures and guidelines that prevent recurrence.
* Set priorities and plan resources, stakeholder input, and cross‑functional alignment required to deliver fully formed solutions to maintain ECS business continuity.
You have
* Experience in resolving/managing IT system problems and owning queries through to resolution through Azure DevOps.
* Understanding of Energy price components and methodologies.
* Organised and demonstrated ability to work against challenging targets and multiple priorities.
* Results‑oriented with ability to plan and deliver against project deadlines.
* Produces clear and well‑documented analysis.
Flexible Benefits
* Discounts on private healthcare and gym memberships.
* Wellbeing benefits such as a free online GP and 24/7 counselling service.
* Interest‑free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme.
* Generous family entitlements such as maternity and adoption pay, and paternity leave.
Work with an equal opportunity employer
SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. We are dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
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