We are seeking a proactive IT Assistant provide essential technical support across our organisation, helping to maintain our IT systems, troubleshoot issues, and assist with the day-to-day IT operations.
This is a fantastic opportunity for someone who is passionate about technology and eager to develop their skills in a fast-paced, supportive environment.
What you’ll do:
* Provide first-line support to staff for hardware, software, telecommunications and network issues.
* Set up and configure computers, printers, and other peripherals.
* Install and update software and security patches.
* Ensure protection for the company systems in place including Firewalls, Cyber Security etc.
* Maintain IT inventory and ensure accurate documentation.
* Assist with user account setup and management (email, access rights, etc.).
* Monitor system performance and report issues promptly.
* Support the implementation of new IT systems and upgrades.
* Maintain data backups and assist in disaster recovery procedures.
* Work closely with the IT Manager and other team members on various projects.
* Arrange external technical support where necessary
What We’re Looking For:
* Good knowledge of Windows/Mac OS, Microsoft Office, O365 Admin Centre, Microsoft Entra, SQL and basic networking.
* Familiarity with Active Directory, Office 365, and antivirus software is a plus.
* Strong troubleshooting and problem-solving skills.
* Excellent communication and interpersonal skills.
* Ability to prioritise tasks and work independently or as part of a team.
* A current driving licence as you may be required to support branches onsite from time to time.
What we offer:
Some of the benefits of working for us include Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service benefit, formal training and career progression opportunities.
Hours of work: An average of 38.75 hours per week, Monday to Friday 8.00am – 4.30pm.
Salary: Dependant on experience
Interested?
Join us and be part of an organisation that values innovation, learning, and collaboration.
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