Overview
Client Liaison Manager - Healthcare Sector, ASHDOWN GROUP. Join to apply for the Client Liaison Manager - Healthcare Sector, ASHDOWN GROUP role at Guardian Jobs.
Do you have a background in care management, nursing or another health discipline and are looking for a fulfilling role within the healthcare sector? Our client, an award-winning home care provider, is seeking a Client Liaison Manager to join their dedicated team.
As Client Liaison Manager, you will be the first point of contact for new and existing clients to ensure the delivery of exceptional, person-centred care. The role will require you to work autonomously and manage your own diary to reflect client requirements but will be primarily based at the company’s offices near Kingston. You will need to be a confident communicator with experience working across multidisciplinary teams, including GPs, hospitals, community nursing teams, social services, and other health professionals. A key part of your role will be to develop personalised care plans, conduct thorough risk assessments and create and maintain MAR charts, ensuring all documentation and care delivery strictly adhere to CQC regulations. The role is integral within the business and you will support clients and families with compassion and discretion at all times.
Responsibilities
* Be the first point of contact for new and existing clients to ensure delivery of high-quality, person-centred care.
* Develop personalised care plans and conduct thorough risk assessments.
* Create and maintain MAR charts and ensure documentation complies with CQC regulations.
* Coordinate with multidisciplinary teams including GPs, hospitals, community nursing teams, social services, and other health professionals.
* Manage your own diary and operate autonomously, primarily based at the Kingston-area offices.
* Provide compassionate and discreet support to clients and their families.
Qualifications
* Previously worked as a health professional or Care Manager/Supervisor.
* Strong knowledge of person-centred care planning and risk assessment.
* Excellent understanding of CQC regulations and best practice in care provision.
* Proficient with Patient Management systems and Microsoft Office.
* Outstanding people skills with an empathetic approach.
* Excellent communication skills, both written and verbal.
* Strong organisational and time-management abilities.
* Full UK driving licence with access to own vehicle.
Benefits and Details
The role offers a salary of up to £38,000, pension and 20 days holiday plus bank holidays.
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