Claims Co-ordinator - Stoke
We're looking for a Claims Coordinator to join a growing team in Stoke. In this key role, you'll be the first point of contact for customers, providing support and guidance throughout the claims process.
You'll be working in a fast-paced, people-focused environment where no two days are the same - helping clients, suppliers, and colleagues while ensuring every interaction is handled with care and professionalism.
Key Responsibilities
* Handle inbound and outbound customer calls.
* Resolve queries efficiently and empathetically.
* Manage incoming emails and allocate tasks related to claims.
* Appoint suppliers and liaise with clients and internal teams.
* Support field adjusters and associates with administrative and coordination tasks.
* Compile and issue reports as required.
About You
We're not looking for specific qualifications - we're looking for the right attitude.
If you're organised, approachable, and thrive in a busy environment, we'll provide all the training and support you need to succeed.
You should have:
* Strong communication skills, both written and verbal.
* Excellent time management and organisational abilities.
* Confidence working as part of a team.
* Good numeracy, literacy, and IT skills.
* The ability to deliver results in a fast-paced setting.
Why Join?
You'll be joining a collaborative, forward-thinking organisation that values connection, innovation, and teamwork.
If you're someone who enjoys helping people and wants to build a rewarding career in claims coordination, we'd love to hear from you.
Apply today and take the next step in your career!