Overview
We are seeking a dedicated and experienced Care Manager to lead the delivery of high-quality domiciliary care services across the Manchester area. The successful candidate will ensure that all customers receive safe, person-centred, and compassionate care that promotes dignity, independence, and an excellent quality of life.
Reporting to the senior management team, the Care Manager will oversee the day-to-day operations of the service, providing strong leadership to staff, maintaining regulatory compliance, and driving continuous improvement.
Key Responsibilities
* Manage the daily operations of the homecare service to ensure safe, effective, and high-quality care delivery.
* Promote the rights and independence of each customer, ensuring their needs and preferences are central to their care plans.
* Conduct full assessments of care and associated risks prior to the start of service delivery.
* Develop and maintain personalised care and support plans in collaboration with customers and their representatives.
* Ensure compliance with CQC regulations, legislation, and internal quality standards.
* Recruit, train, supervise, and appraise care staff to maintain a professional, skilled, and motivated workforce.
* Lead on safeguarding, infection control, and health & safety compliance.
* Handle complaints and incidents professionally, using outcomes to implement service improvements.
* Represent the organisation positively at external meetings and contribute to business development objectives.
* Maintain a minimum “Good” CQC rating across all service areas, while striving for “Outstanding.”
Requirements
* Proven experience as a Care Manager, Deputy Manager, or similar leadership role within domiciliary or homecare services.
* Excellent understanding of CQC standards and regulatory compliance.
* Strong leadership, communication, and organisational skills.
* NVQ Level 5 in Health and Social Care (or working towards).
* Full UK driving licence and access to a vehicle preferred.
* Competitive salary of £37,000 per annum
* Performance-based bonus
* Opportunities for career progression and ongoing professional development
* Supportive and collaborative working environment
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Health Care Provider and Customer Service
Industries
* Nursing Homes and Residential Care Facilities
* Human Resources Services
* Hospitals and Health Care
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Manchester, England, United Kingdom 5 hours ago
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