Job overview
Come and join our dedicated team of Clinical Support Workers, where your compassion and commitment will help shape the experience of patients and their families.
As a CSW, you'll play a vital role in supporting our nursing teams to deliver high quality, person-centred care. You'll assist with day-to day tasks including:
Supporting patients with personal care and mobility.
Monitoring and recording observations (eg. temperature, pulse, respiration)
Assisting with meals and hydration.
Providing emotional support and companionship.
Maintaining a clean and safe environment.
We are seeking individuals who are:
Caring, empathetic and reliable.
Able to work effectively in a fast-paced environment.
Excellent communicators and team players.
Willing to learn and develop new skills.
Our shift patterns will require day, night and weekend working.
You will work at all times under the supervision of the Registered Nurse in charge of the shift and will work to the level of your experience, assessed competence and skilled acquired within the post.
All new Clinical Support Workers will start with a comprehensive induction and receive ongoing pastoral and technical support from our dedicated Recruitment and Education Support Assistants (RESA).
You will be supported to achieve your Care Certificate within the first 3 months of employment, which will give you the skills and knowledge needed to practice safe and compassionate care.
Support and training package available to you:
6 day induction programme.
2 week supernumerary period - you will be supported by your new colleagues whilst getting to know your departments and new job role.
Local induction to learn procedures in your department.
If your application is successful to progress to the next stage, you will be invited to attend an Assessment Centre in-person at the Luton and Dunstable Hospital.
Face to Face Interviews will be held for all applicants who successfully pass the Assessment Centre.
Main duties of the job
Under the direction of a registered nurse/nursing associate, you will be working as part of a multidisciplinary team to provide a high standard of care to patients. This will include personal care and limited delegated clinical care duties. We are committed to providing a safe, clean and caring environment for all of our patients.
Personal care includes washing, mouth care, eye care, hair care, toileting, feeding and dressing.
Clinical duties include tasks such as monitoring and recording observations, blood glucose checks, recording fluid intake and output, skin checks and venepuncture.
Maintaining a clean, tidy and safe environment for both staff and patients, adhering to infection control guidelines.
Chaperoning patients during procedures or escorting them to different clinical departments.
Supporting relatives and carers and escalating to a registered nurse as required.
Disposing of waste.
Working for our organisation
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.
Our Values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.
Detailed job description and main responsibilities
Please note that we are unable to consider sponsorship for this role unless you have already completed a minimum of 2 years of employment with the NHS, at Band 3 or above.
Please read the full Job Description and Personal Specification attached to find out more about the role being advertised.
Person specification
Qualifications
Essential criteria
1. GCSE Maths and English (Grades A* to G) or equivalent.
Desirable criteria
2. L3 Health and Social Care Qualification or equivalent experience (minimum of 12 months)
3. Has undertaken the Care Certificate.
Experience and skills
Essential criteria
4. Demonstrable experience in dealing with people who are sick and distressed or equivalent customer focused employment.
5. Experience of team working.
6. Basic IT skills.
Desirable criteria
7. Previous experience in a healthcare role at Band 2 or equivalent e.g. carer for family member.
Knowledge
Essential criteria
8. Knowledge or understanding of the role which includes patient care, limited clinical duties and relevant legislation.
Personal Skills
Essential criteria
9. Kind and compassionate.
10. Good communication skills.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.