Job Title: Trade Counter Sales Advisor / Sales Advisor / Sales Assistant
Job Type: Full-time, Permanent
Location: Plumbase Cleveleys
About Us
At UK Plumbing Supplies, we operate one of the largest independent networks of plumbing and heating merchants in the UK - over 320 sites nationwide. Our sites are run by people who know their customers, their stock, and their local market. That’s because we give them autonomy and ownership - not a one-size-fits-all script.
Job Overview
We’re looking for a Trade Counter Sales Advisor to join our site at Plumbase Cleveleys and be the face of our business to local tradespeople, contractors, and walk‑in customers. You’ll handle everything from serving at the counter to supporting business development by re‑engaging with accounts and contributing to the site’s success.
Key Responsibilities
* Serving trade and cash customers on the counter
* Providing advice, building quotes, and managing trade accounts
* Offering technical product knowledge and solutions
* Keeping the shop floor and stock areas organised and well supplied
* Taking initiative in stock selection, displays, and pricing
* Creating strong relationships with regular customers
* Supporting business development efforts by identifying and re‑engaging lower‑spend accounts
What We’re Looking For
* Strong customer‑facing background in a plumbing & heating, DIY, or builders' merchant environment
* Customer‑first attitude and confident communication
* Ability to manage pricing, product ordering, and local decision‑making
* Comfortable working in a fast‑paced, hands‑on retail space
* A team player who takes pride in good service and a tidy space
What You’ll Get
* Competitive salary + profit share scheme
* Full training on products and systems
* Real autonomy in how you run the counter and interact with customers
* The chance to grow in a business that rewards initiative, not just tenure
Sound like your kind of role? Click 'Apply Now' to join one of the UK’s most trusted names in plumbing & heating sales.
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