Overview
Oop Retail Store 52 Hills Road, Cambridge, CB2 1LA
£12.60 per hour
40 hours a week
Be among the first 25 applicants
We are hiring for a Security Officer role focused on protecting customers, property and assets in line with site Assignment Instructions and any updates.
Responsibilities
* To protect our customer's property, people and/or assets by providing security services in direct accordance with the site's published Assignment Instructions (AI's) and any subsequent changes.
* Delivering results that meet and/or exceed the Key Performance Indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
* To undertake additional training to ensure continuous self-development.
Main Duties
* To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
* Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI's).
* Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
* To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
* Comply with legal obligations and safety requirements of the role.
* Follow instructions and procedures appropriately without unnecessarily challenging authority.
* Work in a systematic, methodical and orderly way.
Training
* Fully and satisfactorily complete all required competency training.
* To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
* Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
* You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
* Look out for, and immediately report, any Health & Safety hazards, or potential hazards, on site.
* Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
* Use common sense and initiative by immediately involving others if a situation appears to become threatening.
* Maintain professional conduct in the face of difficult situations and challenging customers.
* Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
* Keep to schedules and demonstrate commitment to Mitie and the Client.
* Ensure check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
* To call emergency services and Communication Centre to report all incidents.
What We Are Looking For
* Previous security experience
* SIA Licence
* SC Clearance
Benefits
Our market-leading flexible benefits scheme provides benefits that suit your lifestyle, including a virtual GP, Salary Finance (access to earned pay before payday for a small fee), Choices benefits platform (customisable benefits), MiDeals discounts, cycle-to-work scheme, life cover, save-as-you-earn, and Mitie Matching Share Plan. We also award Mitie Stars with monthly prizes and a potential annual top prize of £10,000.
Equal Opportunity
We are committed to inclusive recruitment. If you have a disability or long-term condition and need adjustments during the recruitment process, please let us know by emailing us.
Since 1987, Mitie has 76,000 employees and operates as the UK’s leading facilities management and professional services company. Join our Mitie Team. Together our diversity makes us stronger.
Application
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