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SENIOR RECOVERY WORKER - INTENSIVE TEAM
Application Deadline: 15 July 2025
Department: Operations
Employment Type: Permanent - Full Time
Location: NIHCSS Specialist Housing Related Support
Reporting To: Jon Kingham
Compensation: GBP 27,965 / year
Description
Company Overview
Norfolk Integrated Housing & Community Support Services (NIHCSS) is a collaborative initiative between Together for Mental Wellbeing and St Martins Housing, dedicated to supporting adults with severe mental health needs.
Job Types: Full-time Permanent
Pay: GBP 26,510.37 / year (Basic Salary) plus GBP 1,454.67 / year (Recruitment and Retention Allowance)
Summary
Our senior recovery workers provide highly individualised and intensive support to individuals with the most complex mental health needs in the Norwich locality area. The team supports clients who do not engage with statutory services, often facing challenges such as psychosis, substance misuse, and dual diagnosis.
As a senior recovery worker within NIHCSS, you will focus on providing face-to-face, non-medical support, tailoring your involvement to the individual's specific needs and goals through a person-centred, recovery-based approach. Your role involves supporting individuals to engage with the NIHCSS Intensive Service and overcome barriers to accessing support. Working with people with serious mental health problems can be rewarding but demanding, involving unpredictable situations, challenging behaviours, and complex needs. Your attitude and aptitude are crucial!
Key Responsibilities
* Assist clients in developing and implementing personalised care plans.
* Monitor clients' progress and report any changes in behaviour or condition.
* Collaborate with multidisciplinary teams to ensure comprehensive care.
* Maintain accurate documentation of client interactions and progress notes.
Skills, Knowledge & Expertise
Requirements:
* Excellent communication skills, compassionate, respectful, and valuing individual client needs.
* Ability to recognise and manage challenging situations calmly and empathetically, with resilience and emotional intelligence.
* Must be able to drive and have access to a car for work purposes, as you will be taking clients to appointments.
Job Benefits
The benefits of working for Together
* Complimentary therapies (massage & reflexology)
* 25 days annual leave (rising by 1 day per year to 30 days after 5 years)
* Perkbox discount portal
* Blue Light Card
* Shiny Mind app
* Care Friends recruitment reward system
* Employee Assistance Programme - 24-hour helpline providing counselling, legal info, family support, and medical info
* Staff-led Workforce Inclusion Groups
* Discounts at local garages and gyms, staff events, and more...
Other Benefits:
* Additional leave
* Bereavement leave
* Casual dress
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Employee mentoring programme
* Enhanced paternity leave
* Free parking
* Health & wellbeing programme
* Life insurance
* On-site parking
* Private medical insurance
* Referral programme
* Sick pay
* Store discount
Download the PDF to find out more about working with us.
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