# Customer Services Administrator## Job Introduction### **Customer Services Administrator**An opportunity has arisen for a passionate and self motivated person to join the team as a Customer Services Administrator. In this role you be working as part of a small admin team: to undertake all administrative and other tasks required to ensure the smooth running of the Abingdon office, a high level of customer services and excellent support for Actuary Educations staff.It is a great time to join BPP Education Group as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. There are many more great reasons to join BPP Education Group such as:* Brilliantly, you can study any of BPP’s courses for free – be it a professional qualification or full degree.* We also provide a generous annual leave entitlement of 30 days, and there’s a rewards package that includes retail discounts and much more.Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family**What you’ll be doing*** Ensuring that students receive an excellent service from BPP/ActEd* Performing administrative such as checking and processing applications, data entry, course set up and organisation, finalising published materials, creating and updating apprentice records, using surveys to collect information from apprentices* Creating and checking reports* Dealing promptly and efficiently with telephone and email queries from students, clients and staff* Liaising with internal departments in support of administrative tasks* Liaising with suppliers and other stakeholders in support of administrative tasks* Assisting the other members of the admin team when needed**What we’re looking for**To be successful in this role you will need to have a proven track record in the following areas:* Friendly, enthusiastic and a good team player* Excellent interpersonal and communication skills* Efficiency, accuracy, attention to detail* Self-motivated and willing to take the initiative* Aptitude to work without direct supervision* Very good organisational skills with the ability to adapt and successfully multi-task* IT skills – Word, Excel, Internet, databases* Willingness to learn new skills and adapt to change*BPP Education Group are proud to be a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know!**BPP Education Group actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP’s safer recruitment practices*BPP Education Group reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.The following content displays a map of the job's location.| OpenStreetMap contributors### Customer Services Administrator* **Salary** £24000- £26000* **Frequency** Annual* **Job Reference** bppuniversity/TP/477/1056* **Contract Type** Permanent* **Closing Date** 26 November, 2025* **Job Category** Customer Service* **Business Unit** Professional Qualifications* **Location** Office Based in Abingdon, United Kingdom* **Posted on** 11 November, 2025
#J-18808-Ljbffr