Member Services Assistant - Bolton, BL1 1RZ
30 hours | One Year Fixed Term Contract | £20,930 pa + 6% pension contribution
The Role
Do you have strong customer service skills and a talent for building positive relationships? Are you confident with cash handling, numeracy and ICT, and looking for a role where you can make a difference?
Hoot Credit Union is a member-owned financial co-operative serving the people of Bolton and Bury. We provide savings accounts and affordable loans to our members and are committed to improving financial wellbeing across our community.
We are now looking for a Member Services Assistant to join our friendly team and support over 6,000 members with their financial needs.
As the first point of contact for many members, you will play a key role in delivering excellent customer service. The role involves supporting members both face to face and by telephone, providing accurate information and helping them manage their accounts. You will also provide a cashier service, ensuring all transactions are processed efficiently and securely.
If this sounds like the role for you, wed love to hear from you. Please submit your application before the closing date of 7 October 2025. Interviews will be held week commencing 20 October 2025.
Key Responsibilities:
1. Provide a welcoming reception and...