About the Role
Job Title – Business Analyst with Operational Telemetry
Location – Bradford, UK
Mode of Work – Hybrid (2-3 Days Onsite in Week)
Type of Hiring – Permanent
Skills
Mandatory Skills : OT (Operational Telemetry)
Skills & Experience Required
* A minimum of 10 years of relevant work experience required.
* Strong proven experience as a Business Analyst within technical, operational, or OT environments.
* In depth experience with Operations Telemetry, SCADA, remote monitoring, sensors, RTUs, PLCs, or data acquisition systems.
* Experience delivering BA work within large-scale system replacements or transformation programmes.
Strong capability in:
* Data and system flow mapping
* Gap/impact analysis
* Workshop facilitation
* Ability to translate operational needs into clear, actionable system requirements.
* Confidence engaging with engineering teams, field technicians, and operational controllers.
* Excellent communication, documentation, and analytical skills.
* Experience in the water sector or other regulated utilities
Responsibilities
* Elicit, analyze, and document business, functional, and non-functional requirements for the new telemetry system.
* Conduct detailed as is and to be process mapping across operational, engineering, and control room functions.
* Document data flows, alarm workflows, device behaviours, and integration touchpoints with systems such as RTS, SCADA, AOC, asset management, and data platforms.
* Develop use cases, user stories, acceptance criteria, and backlog items for the programmer\'s delivery framework.
* Facilitate workshops, discovery sessions, and playback sessions with diverse stakeholder groups.
* Operations Telemetry Expertise
* Analyze telemetry data behavior's including alarms, polling, protocols, and asset performance indicators.
* Work closely with telemetry engineers, OT architecture, and network controllers to understand existing challenges and optimization opportunities.
* Support alarm rationalization, telemetry standards development, and future state design.
* Assist in defining device, communications, and data requirements for new telemetry architecture.
* Ensure requirements reflect operational reality across regional sites, treatment works, pumping stations, and network assets.
Stakeholder Engagement
* Build strong relationships with operational teams, control rooms, SCADA teams, OT/IT, project delivery, and external vendors.
* Facilitate clear communication between operational experts and technical solution teams.
* Manage expectations, challenge constructively, and ensure decisions are well evidenced and documented.
* Support vendor evaluations, design review sessions, and solution validation.
* Assist with testing planning, including UAT, field validation, and telemetry signal verification.
* Contribute to change impact assessments, training readiness, and transition planning.
* Ensure solutions align with Yorkshire Water’s strategic objectives, regulatory commitments, and resilience needs.
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