£40,000-£45,000 (depending on experience)Technology Engineer – 9 Month FTCSalary £40,000 to £45,000 depending on experience (and pro rata) 9 Month FTCHybrid – Folkestone, KentWe’re a small team supporting a variety of infrastructure and security applications, and we’re looking for someone who’s ready to take the lead on a wide range of security tool and identity management enhancements. You’ll be hands-on with Microsoft 365, Intune, Entra ID, and Exchange Online, helping to keep our environment secure, efficient, and future-ready. If you love implementing new solutions, solving problems, owning your work and being part of a team where your voice matters—this could be the perfect fit. Let’s chat!We work in a hybrid way at Saga both at home and in the office. In this team we work mainly from Folkestone, Kent and tend to have a pattern of 2-3 days per week. When we do come together as a team, it allows us to grow and learn plus it is a great opportunity to socialise and celebrate too!Role ResponsibilityProvide technical expertise to support project delivery tasks within projects that involve the implementation of new infrastructure and security functionality to support the Saga business.Develop and maintain technical and process documentation, and ensure all information is accurate and up to date.Monitor systems and proactively raise issues to the business and to the technology team where required.Initiate and implement technical change requests where required to support business projects or to resolve incidents, communicating progress to both internal and external stakeholders.Provide technical support to incidents raised by the business and ensure these are resolved within target resolution times.Research and apply the required security remediation and vulnerability management activities when required and within expected timescales.The Ideal Candidate3 years+ experience working in an infrastructure related role within a corporate environment.Excellent analytical skills, able to use data to determine the cause of incidents, and able to act on this data to implement solutions.Strong communication and documentation skills.Ability to work collaboratively with technology, Information Security, and business teams.Essential technical skills, qualifications and experienceMicrosoft 365 administration - strong knowledge of Intune, Exchange Online, including license management, security and compliance configuration and general product administration within the Microsoft 365 Admin Center.Microsoft Entra - strong knowledge of Entra ID (Azure Active Directory) architecture, configuration and management. Experience with conditional access policies, MFA, SSO and application integrations.Automation and scripting - proficiency in PowerShell for automation of M365 and Entra tasks.Troubleshooting and support - advanced troubleshooting of authentication, access and service issues across M365 and Entra.Certifications requiredMicrosoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)Microsoft Certified: Identity and Access Administrator Associate (SC-300) Desirable technical skills, qualifications and experienceExperience of supporting and maintaining Zscaler.Understanding of RBAC, privileged identity management (PIM) and Just-In-Time access.Experience with monitoring and reporting tools.Experience in maintaining and administering SharePoint Online, Teams and OneDrive.Microsoft 365 security and compliance - implementing and managing security controls, including DLP, MIP, and Defender for Office 365. Understanding of compliance features (eDiscovery, retention policies, auditing).Experience with Microsoft Graph API.Other relevant Microsoft certifications (e.g., Azure Administrator Associate, Security Engineer Associate) are desirable.Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us SpecialPackage DescriptionAt Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: 25 days holiday + bank holidaysOption to purchase additional leave - 5 extra daysPension scheme matched up to 10%Company performance related annual bonus - Up to 5%Life assurance policy on joining us, 4 x salaryWellbeing programmeColleague discounts including family discounts on cruises, holidays and insuranceRange of reductions and offers from leading retailers, travel groups and entertainment companiesEnhanced maternity and paternity leaveGrandparents leaveIncome protectionAccess to Saga Academy, our bespoke learning platformAbout the CompanyOver the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/40191/3349