Role summary
:
To be part of the HR Team, you will drive and support the delivery of a central advice service function for employees across the company, with a focus on delivering excellent customer service tailored for managers, employees and peers.
Key responsibilities
1. Work closely with the rest of the HR Services Advisory team as a second line ER support and supporting the HR Administration team to deliver an effective first line ER service knowing when and how to escalate general & ER issues to the second line.
2. Develop and maintain strong & trusted partnerships with managers, providing constructive challenges as well as acting as a sounding board whilst ensuring best practise is adhered to.
3. Responsible for the regular updates of the company policies and the creation of new policies in line with legislation.
Knowledge, Skills and Experience
4. Experience of being part of a centrally located HR shared service centre with multi-sites nationally.
5. Experience of providing advice on a range of HR issues including disciplinaries, grievance, absence, performance and other ER cases.
6. Finely honed coaching skills with experience of supporting customers to grow in their knowledge and understanding of HR processes and procedures.
7. An up-to-date knowledge and understanding of relevant employment legislation.
8. Demonstrable experience of developing and maintaining strong business relationships and the ability to communicate effectively at different levels with strong written and verbal communication skills.
9. Commercially aware and able to balance HR and business requirements.
10. Flexible and adaptive to changing priorities with the ability to work in an agile environment and manage a fast paced, fluctuating and diverse workload whilst maintaining accuracy and attention to detail.
Benefits:
11. Competitive Rates of Pay
12. Holidays: 25 days increasing with length of service + bank holidays
13. Long Service Recognition scheme
14. Enhanced Maternity & Paternity
15. Company Pension Scheme
16. Life Assurance
17. Employee Assistance programme including 24/7 Virtual GP
18. DX Discounts Portal
19. Excellent opportunities for career progression and more!!
We look forward to hearing from you!