Workshop controller

Our client, a highly reputable, family-run independent service centre based in Gloucester, is seeking a skilled Workshop Manager to lead their busy workshop. This is a key role within a now well-established, multi-award-winning business known for delivering quality and exceptional customer service for over 20 years. The successful Workshop Manager will be responsible for managing a team, maintaining workshop efficiency, and ensuring high standards of service. Benefits: Competitive salary up to £50,000 per annum, dependent on experience Starting salary negotiable based on qualifications and relevant experience 20 days annual leave plus bank holidays Full in-house training and development programmes Workplace pension scheme Clear progression opportunities within a recognised industry leader Standard working hours: 8:00am to 5:30pm, Monday to Friday, with a half-hour lunch break and two tea breaksDuties as a Workshop Manager: Manage a team of 3-4 Vehicle Technicians, overseeing schedules and allocations Assist in the workshop during Vehicle Technician absence or in complex vehicle issues Monitor workshop workflow and keep customers informed on vehicle progress Source and supply parts efficiently as a Workshop Manager Complete all relevant administrative tasks, including returns, credits, and MOT administration Cover the service reception desk in a Service Advisor’s absence Review work to be carried out, estimate c...