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Performance officer

Sheffield
Sheffield City Council
Performance officer
Posted: 11 August
Offer description

Job Purpose: A dedicated resource is required to work alongside a lead CareCubed negotiator to review and challenge non-standard fee rates and develop processes & procedures attached to the brokerage and commissioning service.

As part of our commitment to deliver savings across multiple key areas we are looking for a grade 6 worker to support the work for our CareCubed project. Care Cubed is a national care costing tool used by both care providers and commissioners to understand, benchmark, and negotiate the cost of care placements.

We are looking for well-motivated individual with strong communication skills and a passion to make positive changes.

Key Responsibilities:

1. Processing requests for Care Cubed across Adult Future Options, Mental Health and Living and Aging Well
2. Managing an email inbox
3. Residential market mapping
4. Liaising and working closely with social care teams. Supporting them with advice and guidance regarding providers and cost negotiations.
5. Relationship management with providers, ICB and social work teams. Acting as a key liaison contact with other services to request information in line with reporting deadlines
6. Facilitating meetings and discussions
7. Support the lead negotiator to provide training and upskilling to staff and providers as required to embed new ways of working
8. Attend negotiation training and other related training
9. Manage the CareCubed system and trackers to record costs saved
10. Support project delivery in accordance with council financial, procurement, legal, gateway, and management procedures.

Person Specification:

11. Experience in adult social care and/or brokerage is beneficial.
12. Experience of working within a project management framework to deliver against conflicting demands.
13. Excellent personal organisation and communication skills.
14. Skilled in the use of IT, including Microsoft packages, with a willingness to train in new systems.
15. Knowledge of service procurement and contracting activity with providers including limited companies and other third sector organisations.
16. Knowledge and experience of financial management and monitoring.
17. Ability to negotiate effectively and resolve conflicts to achieve positive outcomes.

Our Values:

18. People are at the heart of what we do.
19. Openness and honesty are important to us.
20. Together we get things done.

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

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