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Are you a natural relationship builder with a passion for sales? Do you thrive on uncovering new opportunities and delivering exceptional customer experiences? If so, this could be your next big move within DHL!
We're looking for a driven and dynamic Account Manager to join our high performing team in Maidstone. In this exciting role, you'll manage and grow a portfolio of clients within your assigned sales territory, helping DHL maintain its position as a global market leader in logistics.
What You'll Do:
* Manage and develop a defined sales territory, building long term partnerships with both new and existing customers.
* Achieve and exceed individual sales targets through strategic account planning and execution.
* Identify customer needs and deliver tailored solutions that align with DHL's extensive range of services.
* Maximise opportunities for cross selling and upselling within your customer portfolio.
* Increase DHL's market presence by converting prospects into long term clients.
* Collaborate closely with internal teams to ensure a seamless customer experience and exceed expectations.
* Strong planning and organisational abilities with a structured approach to workload management.
* Confident communicator with excellent verbal and written communication skills.
* Comfortable working with numbers and data to support decision making.
* Proficient in Microsoft Office and general IT systems.
* Highly customer focused, with a genuine commitment to delivering service excellence.
* Commercially aware, with a good understanding of business dynamics.
* Proactive mindset with a strong desire to exceed expectations.
* Ability to think across borders and collaborate in a global business environment.
* Skilled at building and managing effective relationships with clients and stakeholders.
Experience:
* 1-2 years of experience in a sales role, ideally within a service based industry.
* Demonstrated business and commercial acumen.
* Previous experience working in a segmented or complex service environment.
* Background in logistics is advantageous but not essential.
* Proven experience in a sales or account management role (B2B preferred).
* Strong interpersonal and communication skills, with confidence in presenting and negotiating at all levels.
* Goal oriented mindset with the ability to work independently and manage your own pipeline.
* A passion for delivering customer excellence and building long lasting relationships.
* Self-motivated, proactive, and eager to make an impact.
What's in It for You:
* Be part of a globally recognised brand and industry leader.
* Competitive salary and performance-based bonus.
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