1. Inverness
2. A few roles
About Our Client
A leader in their field
Job Description
3. The role will involve working within our Appeals Team responding to written appeals for private parking charge notices.
4. Analysing case by case data and collating the relevant written response
5. You may also be required to operate a customer service phone line to provide advice on how to appeal
6. Able to prioritise tasks, work on own initiative and manage a busy workload
7. Required to perform to KPI's
8. Good written communication skills
9. Accuracy and attention to detail
10. Computer experience is required
The Successful Applicant
11. Great written and verbal communication skills
12. Self-motivation and an ability to manage your own workload
13. Problem solving and decision-making abilities
14. Accuracy and strong attention to detail
15. The ability to work quickly and accurately
16. Sound IT skills - using Outlook, Excel and Word
What's on Offer
17. Pension scheme
18. Monthly incentives
19. 29 days holiday (including bank holidays)
20. Ongoing training
21. Free On-Site Parking
22. Refreshments
23. Company Life Assurance Plan
24. Smart Casual Dress Code