DescriptionEmployerLocation
We are seeking a highly organised, compassionate and experienced Principal Support Officer to join our Foundation Learning department. This is a key leadership role responsible for the day-to-day management of the Learning Support Team and the delivery of high-quality support for learners with severe learning difficulties, disabilities and complex needs.
Reporting to the Head of Section – Foundation Learning, you will play a vital role in promoting learner independence, wellbeing and positive educational outcomes, while ensuring compliance with EHCP requirements, safeguarding standards and local authority expectations.
Responsibilities
1. Lead, manage and organise the Learning Support Team, including staffing, timetabling, rooming and operational procedures
2. Assess learner support needs and oversee the design, implementation and review of individual support plans, EHCP provision and risk assessments
3. Monitor and evidence the effectiveness of learning support through registers, attendance tracking, audits and progression reviews
4. Line manage Learning Support staff and agency staff, including induction, appraisals, absence management and professional development
5. Lead on CPD for Learning Support Assistants, ensuring staff maintain up-to-date skills and statutory compliance
6. Provide direct learning support where required, modelling best practice and maintaining professional competence
7. Work collaboratively with curriculum teams to ensure support provision enables effective curriculum delivery
8. Provide pastoral care, contribute to safeguarding processes and liaise with parents, carers, local authorities and external agencies
9. Support enrolment, induction, reviews, events, enrichment activities and wider college initiatives
Skills, Knowledge and Expertise
10. Relevant Level 3 qualification or above in Learning Support, SEND, Education, Health & Social Care or a related field
11. Significant experience supporting learners with severe learning difficulties, disabilities and complex needs
12. Proven experience of leading or managing staff, including performance reviews and development
13. Strong understanding of SEND legislation, the SEND Code of Practice and inclusive education
14. Excellent communication, organisational and leadership skills
15. Experience working with EHCPs, safeguarding procedures, behaviour management strategies and multi-agency partnerships
16. Ability to work flexibly and collaboratively across departments in a busy education environment
Benefits
✅ Competitive Salary – Attractive pay aligned with sector standards
🏖 Outstanding Annual Leave – Enjoy 35–50 days annual leave, plus 8 bank holidays and additional Christmas closure days
🚀 Career Development – Access to dedicated development days, CPD opportunities and leadership pathways
🚴 Cycle to Work Scheme – Save money and support a healthier commute
💆♀️ Onsite & Local Discounts – Reduced rates on hair & beauty, dog grooming, car health checks and more
🏋 Fitness Benefits – Use our college gym or access discounted local gym memberships
💰 Generous Pension – 21.5% employer pension contribution for non-teaching roles
🛍 Retail & Travel Discounts – Access savings through UNIDAYS, Student Beans and Blue Light Discount
📜 Free Will Writing Service – Professional support for future planning
💉 Free Flu Vaccination – Stay protected at no cost
🧘 Wellbeing Support – Confidential counselling and wellbeing platforms
🏆 Recognition & Celebration – Staff awards, recognition events and celebration days throughout the year
Safeguarding Statement
Sandwell College Group is committed to safeguarding children, young people and vulnerable adults. All appointments are subject to a satisfactory enhanced Disclosure and Barring Service checks. We aim to develop a workforce that reflects the diverse community we serve and positively encourage applications form all.