Provide an effective and efficient cleansing and waste collection service for the County Borough, including the removal of waste, detritus, and bulky items from pedestrian areas, grass verges, parks, roads, pavements, wasteland, houses, and public properties.
The role may also involve street washing, undertaking yardman duties, and working at Household Waste Recycling Centres.
The post holder is responsible for completing their allocated cleansing duties and any other tasks as required by their Supervisor.
When necessary, the postholder will work at Household Waste Recycling Centres, which typically includes:
* Assisting members of the public in unloading heavy or bulky items from vehicles,
* Segregating materials to optimize recycling, and maintaining site cleanliness and safety during operational hours,
* Out-of-hours attendance at sites to allow access for emergency services, which may also be required for other functions provided by Public Services.
Essential knowledge includes understanding of the County Borough, the services provided by the Public Services division, and an awareness of local issues and the roles of Council Directorates.
Skills required include the ability to work individually or as part of a team to deliver quality services, undertake all duties of operatives within the Public Services Department, and demonstrate customer orientation in frontline service provision.
Effective communication skills are essential to interact with a diverse customer base, listen and understand residents' needs, and support them sensitively and effectively.
The role requires the ability to work effectively in stressful or sensitive situations, handle conflicts tactfully, and ensure personal safety.
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