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Customer business officer

Derby
Business officer
Posted: 13 May
Offer description

Job Description Customer Business Officer Derby/ Hybrid Full time Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting, and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. Position Summary An exciting opportunity has arisen for a Customer Business Officer to join the Sales Support team in Derby. Within the organisation of the SVP Sales, the Sales Support team is responsible for the smooth management of the Sell Value Stream as well as its integration to both upstream and downstream activities. It is accountable for the delivery of change initiatives and improvements, driving delivery and process compliance and facilitating the development of Customer Team strategy. The role will afford you the opportunity to gain an in-depth knowledge of the business’s key financial and operational drivers as well as the opportunity to spend time at the forefront of our business, developing an understanding and knowledge of our market and the customer space. What you will be doing: Facilitating sales campaign and Account Management approvals by coordinating and supporting Level 2 and 3 approval sessions with Senior Stakeholders and their delegates, including participants from across the business and globe such as the Customer Leadership Team and Value Streams. Responsibilities include scheduling approval meetings, documenting meeting outcomes and driving a decision-making approach. Managing a shared inbox, calendar, and digital work planning tool. Supporting the planning of Sales Campaigns and being part of the Integrated Campaign Team. Supporting Sales Directors in ensuring that their management of the Sell Value Stream drives greater campaign success and ensures process compliance. Identifying and driving process improvements across the Sales & Customer Business team, focussing on improving our processes, removing waste, and increasing time which is value-add. Preferred requirements: Strong organisational skills and communication skills Excellent standard of written English A good problem-solver with a strong drive for results. Excellent stakeholder management including remote global teams Enthused by working and developing in a customer environment. Driven by a Business Improvement focus, to improve efficiency in ways of working. Regional Benefits Generous Annual Leave Retirement Savings through the Rolls-Royce Retirement Savings Trust Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls-Royce Group Income Protection provides an income in the event that you are unable to work due to illness or injury Your Shares: Matched is a simple way to own Rolls-Royce shares and invest in our future, together. Buy one share, get one free! Rolls-Royce | Your Shares: Matched Digital GP provides a convenient way for you to access GP consultations Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient, and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Please be aware that the priority will be given to employees identified as being at high risk. The professional level and salary of the position will be dependent on the skills and experience of the successful candidate but is anticipated to This job is advertised at the grades shown, and this is the desired operating level for this role. We encourage applications from candidates with relevant experience from any grade. It is advised that you inform your current manager of your application for this role. Grade:7-10 Closing Date:15.05.2026 Job Category Sales Posting Date 11 May 2026; 00:05 Posting End Date 15 May 2026

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