Overview
Job summary
Suffolk Primary Care is seeking a Wholesale Logistics Assistant to provide logistical, administrative and governance support to our Wholesale operations based at Combs Ford in Stowmarket.
You will work closely with our small wholesale team to ensure the everyday smooth operation, efficient order processing, inventory management and customer service. The role involves receiving, checking and handling (packing) of pharmaceutical products.
No previous experience in this role is required; however the role requires an individual who is motivated and keen to learn. This position will require good numeracy skills and basic knowledge of Excel and Word. Good communication skills are essential. The successful applicant will be self-motivating and willing to accept new tasks and challenges as the wholesale operation grows. Accuracy and attention to detail are essential qualities.
The working hours required will be between 20-30 hours per week.
We will be shortlisting for interview stage week commencing 29th September.
Main duties of the job
* To ensure that customer orders are received on schedule.
* Maintaining accurate and up to date records including purchase and sales ledger and stock control sheets.
* Work to despatch targets.
* Issuing of invoices and checking of supplier/client statements.
* Manage stock control systems and reconciliation data.
* Check room temperatures are kept at agreed parameters and daily records maintained.
* Carry out wholesale activities in compliance with Good Distribution Practice.
* Work closely with the Manager to process wholesale orders, including associated administration such as entering orders onto system, credit control, managing returns, ensuring batch control and overseeing shipping.
* Oversee goods received; checking and recording.
* Oversee goods dispatched; including packing, checking and labelling.
* Recording of financials through the raising of purchase orders, invoices and or credit notes.
* Ensure all business finance related information required is passed to the finance team.
* Managing returns and complaints received.
* Work within and keep up to date our business processes and standard operating procedures.
* Fully participate in business self-inspection on a monthly basis.
* Monitor licence holders eligibility to trade on a monthly basis.
* Undertake bone fides checks annually to verify the legitimacy of both Suppliers and Customers.
* Receive and act on MHRA alerts and product recalls.
About us
SPC is an innovative partnership of Suffolk GP surgeries. Doctors and practice staff share resources and work together to ensure patients continue to receive high quality healthcare.
Suffolk Primary Care is committed to a policy of equal opportunities in employment. Applicants will ideally be fully vaccinated against Covid.
Benefits of working for SPC include:
* NHS Pension Scheme
* The NHS Pension Scheme is a defined benefits scheme
* Life insurance
* Family benefits including an adult dependents pension and childrens pension
* Ill health benefits
* 20% employer contribution
* Electric Car Salary Sacrifice Scheme
* No deposit
* No credit check
* Fully comprehensive insurance
* Servicing and tyres
* Breakdown cover
* Up to £2,000 contribution from SPC subject to conditions
* Proper Pay & Cost of Living Benefits
* Living Wage Foundation Accredited
* GP Remote Working
* Eye Care Vouchers Health Service Discounts
* Annual Leave - Minimum 33 days including bank holidays FTE with enhancements for long service
* Enhanced Maternity & Paternity terms
* High street discounts through our own online portal
* Technology and Homewares Salary Sacrifice schemes with Currys and John Lewis
* Cycle to Work Salary Sacrifice Scheme
* Gym Salary Sacrifice Scheme
Details
Date posted: 05 September 2025
Pay scheme: Other
Salary: £24,250 to £25,500 a year Full time equivalent
Contract: Permanent
Working pattern: Part-time
Reference number: A4981-25-0002
Job locations: Combs Ford Surgery, Combs Lane, Stowmarket, Suffolk, IP14 2SY
Employer website: Suffolk Primary Care — suffolkprimarycare.uk
Job responsibilities
* To ensure that customer orders are received on schedule.
* Maintaining accurate and up to date records including purchase and sales ledger and batch control sheets.
* Work to despatch targets.
* Issuing of invoices and checking of supplier/client statements.
* Manage stock control systems and reconciliation data.
* Check room temperatures are kept at agreed parameters and daily records maintained.
* Receive and act on MHRA alerts and product recalls.
* Carry out wholesale activities in compliance with Good Distribution Practice.
* Work closely with customers to process wholesale orders, including associated administration such as entering orders onto system, credit control, managing returns, ensuring batch control and overseeing shipping.
* Oversee goods received; checking and recording.
* Oversee goods dispatched; including packing, checking and labelling.
* Recording of financials through the raising of purchase orders, invoices and or credit notes.
* Ensure all business finance related information required is passed to the finance team.
* Managing returns and complaints received.
* Work within and keep up to date our business processes and standard operating procedures.
* Fully participate in business self-inspection on a monthly basis.
* Monitor licence holders eligibility to trade on a monthly basis. Undertake bone fides checks annually to verify the legitimacy of both Suppliers and Customers.
* Review prices on a monthly basis (both customer and supplier).
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the Disclosure and Barring Service will be necessary to check for any previous criminal convictions.
Qualifications
Essential
* GCSE grade A to C in English and Maths
Desirable
* Awareness and understanding of MHRA
Experience
Essential
* Customer Care experience with the general public, both face to face and over the phone
Desirable
* Experience working in a pharmaceutical or logistics setting
Other
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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