We are recruiting for the exciting role of Restaurant Supervisor, who will assist in the day-to-day running of the restaurant, supporting the team to deliver outstanding service and a memorable guest experience.
Who are Garsons?
Founded in 1871, today Garsons is an award-winning destination Garden Centre, Farm Shop and Restaurant with locations in Esher, Surrey and Titchfield, Hampshire. Garsons Esher is also home to one of the UK's largest pick-your-own farms.
We're honoured to have won numerous awards for our outstanding customer service and quality products, which we couldn't achieve without our valued team. We've built our reputation on friendly, reliable service with a smile, and we're always keen to meet those who share our values.
What does the role involve?
We're seeking a proactive team player to help keep our restaurant running smoothly day to day. You'll support both the front and back of house, making sure food and service meet our standards, stock is well managed, and health and safety checks are completed. With a friendly and positive approach, you'll help organise daily tasks, support your colleagues, and ensure every guest enjoys a great experience.
Responsibilities
* Oversee all front and back of house restaurant operations including opening and closing of the restaurant.
* Ensure customer satisfaction through promoting excellent service.
* Maintain quality control for all food and drinks served.
* Weekly stock take and stock rotation.
* Support with health and safety compliance and sanitation standards.
* Train new employees and provide ongoing training for all staff.
* Daily overall planning of front of house team members' duties to be completed and staff break allocation.
* Administrative duties.
What skills and experience do you need?
* Previous experience as a restaurant supervisor or similar role.
* Excellent customer service skills.
* Strong communication skills.
* Understanding of health and safety regulations.
* Experience in restaurant management software (POS).
* Leadership and organisational abilities.
* Flexible working pattern.
Contract: This is a permanent, full-time role.
Salary: From £13.20 per hour (depending on experience)
Hours: Working hours and shift pattern to be confirmed via a rota-basis. Will include weekday and weekend working.
Package:
* 20% Employee discount (plus discount for designated household member)
* 28 days paid holiday increasing to 31 days with 2 years' service (pro rata)
* Company bonus scheme
* Learning and development opportunities
* Company Sick Pay scheme
* Pension scheme
* Access to health and wellbeing support
* Service rewards awarded for 10 years' and 25 years' service
* Company events including celebrating long service
* Discounted 'Pick Your Own' fruit and vegetables
* Free car parking on site
Note: We may close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
Job Types: Full-time, Permanent
Pay: From £13.20 per hour
Benefits:
* Bereavement leave
* Company events
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* Health & wellbeing programme
* On-site parking
* Sick pay
* Store discount
Work Location: In person
Application deadline: 26/10/2025