1. Progress chasing on all plots, (from our purchasers, down to full length of chains) to ensure monthly targets are met for the regional office.
2. Live Progress reports kept up to date.
3. Providing administrator support and customer support
4. Implementing and maintaining relationships with Solicitors, Estate Agents, financial advisors and other relevant external companies daily as well liaising with various departments internally;
5. Ensuring KPI’s are met and improved upon with the tracking of all sales from reservation to completion.
6. Attend Monday weekly Managers & Directors meeting to provide in depth updates on plots
7. Assisting Live Sites with database management as and when required.
8. Managing customer database for coming soon developments as and when required.
9. Attending meetings that maybe necessary in the performance of your duties including arranging monthly meetings with IFA, Solicitors and Site Set up Meetings.
10. Effectively liaising with internal teams to respond to specific customer enquiries regarding timing site and plot level details
11. Updating PX Report and managing re-sale properties. Checking Home Buyer Reports (as and when necessary)
12. Updating the Sales Director and Sales Manager on a daily basis with any concerns or issues that need to be raised.
13. Setting up the legal framework for new developments. This will include input into legal contracts and liaising with management companies.
14. When required will be required to fulfil other roles within the Sales Department. This will include Sales Administration.
15. Answering general sales calls into the Regional office.
16. Maybe required to attend events and launches at the weekend.
ESSENTIAL SKILLS / ATTRIBUTES
17. Full Driving Licence.
18. Experience in a Sales Progressor with a background in new house building market or estate agency.
19. Outstanding people/customer service skills.
20. Understanding of the legal process to progress a sale through to exchange and completion.
21. Ability to effectively and efficiently liaise with a variety of third parties including solicitors, agents’, developers, and mortgage advisors Effective negotiation skills
22. Positivity and target driven with good self-motivation.
COMPANY BENEFITS
23. Scottish Widows Pension Scheme
24. 25 days holiday entitlement (plus English bank holidays)
25. Group Staff Discount at Triumph Motorcycles ltd.
26. Competitive discount on our homes (dependent upon the property and location)