Front of House Manager (Visa Sponsorship Available)
We are seeking a vibrant and experienced Front Of House Manager to manage our hospitality team to provide great customer service in a fast paced restaurant setting. The successful candidate will have excellent management skills, a love for food and beverage service, and a solid track record in restaurant operations. This position is responsible for managing day-to-day front of house operations, personnel supervision, food safety regulations, and creating a pleasant environment for customers. Previous casual dining, fine dining or hotel management experience is a big plus. The Front of House Manager will be instrumental in driving operational excellence and cultivating a pleasant team environment.
Responsibilities
* Supervise and coordinate front of house workers to ensure efficient service delivery
* Maintain food preparation, presentation and service standards to satisfy quality expectations
* Train personnel in food safety, customer service and operational procedures
* Manage inventory control and support food management to reduce waste and control expenses
* Respond to guest enquiries, complaints and feedback in a professional manner to improve guest satisfaction
* Oversee shift management to ensure adequate staffing during peak periods
* Maintain cleanliness of dining space and orderly appearance in accordance with health standards
* Assist with hiring, interviewing and onboarding of new team members
* Work with Kitchen Management on food preparation, catering and banquet events and bar services
* Adhere to all food safety requirements and sanitation protocols in all front of house operations
* Assist in budgeting and tracking operating costs connected to front of house
Qualifications & Certifications
* Experience in managing restaurants or hospitality management positions, ideally in casual dining or fine dining settings
* Proven leadership skills with experience in staff training & development, supervision and team management
* Experience with Aloha POS and Micros POS is a plus. Must have cash‑handling experience
* Knowledge of food safety regulations and food handling procedures
* Excellent customer service skills with the ability to address issues effectively
* Experience in inventory control, food manufacturing, catering and banquet services preferred
* Ability to manage shift patterns effectively whilst delivering high standards of service
* Previous experience in a kitchen or culinary operation is helpful, but not required
* Strong communication skills, ability to interview, teach, inspire personnel and encourage teamwork
* Hospitality and/or hotel experience a plus; culinary and/or food sector experience a plus
Location
Paul & Mathew Hospitality Limited, Turriff, Scotland
174 High Street, North London, E6 2JA, United Kingdom
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