Sales Administrator
Location: Leicester Salary: Working Hours: Mon–Fri, 9:00 AM – 5:00 PM
Role Overview
We are looking for a reliable Sales Administrator to join our team and manage our daily sales office operations. Your primary goal is to support the sales team by handling the administrative side of the sales cycle—from the initial quote to the final delivery.This is a busy role that requires high accuracy, the ability to manage a high volume of emails, and a proactive approach to solving order-related issues.
Main Responsibilities
1. Order Processing: Accurately enter and process sales orders into our system, ensuring all pricing, discounts, and delivery dates are correct.
2. Customer Support: Act as the main point of contact for customer queries regarding order status, shipping updates, and invoice discrepancies.
3. CRM Maintenance: Keep the customer database up to date, ensuring all lead information, contact details, and interaction notes are clean and current.
4. Reporting: Prepare weekly and monthly sales reports for management using Excel or our CRM software.
5. Logistics Liaison: Work closely with the warehouse and external couriers to track shipments and resolve any delivery delays.
6. Sales Support: Assist sales reps with the preparation of formal quotes, tenders, and presentation materials for client meetings.
7. Invoicing: Coordinate with the accounts department to ensure invoices are sent out promptly and credit checks are performed on new accounts.
Required Skills & Experience
8. Previous Experience: At least 2 years in a dedicated administrative role, preferably within a sales or distribution environment.
9. Software Skills: Strong proficiency in Microsoft Office (specifically Excel and Outlook) and experience using a CRM system (, Salesforce, HubSpot, or Sage).
10. Attention to Detail: A proven ability to process data with high levels of accuracy under tight deadlines.
11. Organisation: The ability to prioritise a heavy workload and switch between tasks as urgent orderse in.
Personal Attributes
12. You are a "finisher"—you don't leave tasks half-done or emails unanswered.
13. You can stay calm and methodical during the busy end-of-month period.
14. You arefortable working independently but know when to escalate a problem to a manager.
We are looking for a reliable Sales Administrator to join our team and manage our daily sales office operations. Your primary goal is to support the sales team by handling the administrative side of the sales cycle—from the initial quote to the final delivery.
This is a busy role that requires high accuracy, the ability to manage a high volume of emails, and a proactive approach to solving order-related issues.
Main Responsibilities
15. Order Processing: Accurately enter and process sales orders into our system, ensuring all pricing, discounts, and delivery dates are correct.
16. Customer Support: Act as the main point of contact for customer queries regarding order status, shipping updates, and invoice discrepancies.
17. CRM Maintenance: Keep the customer database up to date, ensuring all lead information, contact details, and interaction notes are clean and current.
18. Reporting: Prepare weekly and monthly sales reports for management using Excel or our CRM software.
19. Logistics Liaison: Work closely with the warehouse and external couriers to track shipments and resolve any delivery delays.
20. Sales Support: Assist sales reps with the preparation of formal quotes, tenders, and presentation materials for client meetings.
21. Invoicing: Coordinate with the accounts department to ensure invoices are sent out promptly and credit checks are performed on new accounts.
Required Skills & Experience
22. Previous Experience: At least 2 years in a dedicated administrative role, preferably within a sales or distribution environment.
23. Software Skills: Strong proficiency in Microsoft Office (specifically Excel and Outlook) and experience using a CRM system (, Salesforce, HubSpot, or Sage).
24. Attention to Detail: A proven ability to process data with high levels of accuracy under tight deadlines.
25. Organisation: The ability to prioritise a heavy workload and switch between tasks as urgent orderse in.
Personal Attributes
26. You are a "finisher"—you don't leave tasks half-done or emails unanswered.
27. You can stay calm and methodical during the busy end-of-month period.
28. You arefortable working independently but know when to escalate a problem to a manager.
pm Working Hours: Mon–Fri, 9:00 AM – 5:00 PM
Our client is after a reliable Sales Administrator to join their team and manage our daily sales office operations. Your primary goal is to support the sales team by handling the administrative side of the sales cycle—from the initial quote to the final delivery.
This is a busy role that requires high accuracy, the ability to manage a high volume of emails, and a proactive approach to solving order-related issues.
Main Responsibilities
29. Order Processing: Accurately enter and process sales orders into our system, ensuring all pricing, discounts, and delivery dates are correct.
30. Customer Support: Act as the main point of contact for customer queries regarding order status, shipping updates, and invoice discrepancies.
31. CRM Maintenance: Keep the customer database up to date, ensuring all lead information, contact details, and interaction notes are clean and current.
32. Reporting: Prepare weekly and monthly sales reports for management using Excel or our CRM software.
33. Logistics Liaison: Work closely with the warehouse and external couriers to track shipments and resolve any delivery delays.
34. Sales Support: Assist sales reps with the preparation of formal quotes, tenders, and presentation materials for client meetings.
Required Skills & Experience
35. Previous Experience: At least 2 years in a dedicated administrative role, preferably within a sales or distribution environment.
36. Software Skills: Strong proficiency in Microsoft Office (specifically Excel and Outlook) and experience using a CRM system (, Salesforce, HubSpot, or Sage).
37. Attention to Detail: A proven ability to process data with high levels of accuracy under tight deadlines.
38. Organisation: The ability to prioritise a heavy workload and switch between tasks as urgent orderse in.
Personal Attributes
39. You are a "finisher"—you don't leave tasks half-done or emails unanswered.
40. You can stay calm and methodical during the busy end-of-month period.
41. You arefortable working independently but know when to escalate a problem to a manager.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#4774062 - Olivia Di-Fante