Civil Enforcement Officer - Colchester City Council
Harlow, Essex
£15.97 PAYE / £20.48 Umbrella PAYE
Temporary Contract
Closing Date: Thursday 20th November 2025
Essex County Council (ECC) are delighted to be supporting Colchester City Council in recruiting 3x Civil Enforcement Officers on a temporary basis.
As a Civil Enforcement Officer, you will be required to start and end your shift at Latton Bush, Southern Way, Harlow consisting of hours 07:30am-19:00pm with 1 hour lunch (10 ½ hours per day)
Accountabilities:
1. To recognise the importance of supporting colleagues and to recognise the ethos of the North Essex Parking Partnership staff charter in a positive and professional manner.
2. Patrol and enforce on-street and off-street parking areas across the Partnership to enable the provision of an efficient and effective service.
3. Issue of Penalty Charge Notices (PCN) in accordance with procedures, instructions and relevant Parking Orders currently in operation ensuring legal requirements are maintained.
4. To appear at adjudication hearings/court as required.
5. Report any defects that may affect the smooth running of the service to the relevant Operations Manager, particularly lines and signs.
6. Maintain equipment provided in good working order.
7. Ensure all Health and Safety procedures are complied with to ensure a safe working environment including adhering to COVID 19 risk assessments.
8. To ensure that all internal and external communication formats are read and responded to as required.
9. Ensure all corporate policies are followed to ensure consistent service provision.
10. Compliance with our data protection policies and procedures to ensure that personal data is handled in an appropriate manner – safely and securely.
Experience You Will Bring (Essential)
11. Numerate and Literate
12. Have accurate and clear communication
13. skills both written and verbal with the ability
14. to apply them to different audiences and
15. circumstances
16. Full, Clean UK Diving Licence (Manual)
Experience You Wil Bring (Desirable)
17. Some knowledge of the Roads & Streets in the North Essex Parking Partnership (Braintree, Colchester, Epping, Harlow, Tendring & Uttlesford)
18. Parking regulations in accordance with the Highway Code
19. Knowledge of the Traffic Management Act 2004
20. Previous knowledge of issuing Penalty Charge Notices
21. Working in close cooperation with the police, PCSOs, Neighbourhood Wardens
22. North Essex Parking Partnerships policy on parking enforcement
Skills
23. An understanding of Health and Safety
24. Knowledge of the appropriate Area
25. Integrity
26. Be able to inspire and motivate others
27. Organisational awareness
28. Be able to build and use relationships inside and outside the
29. Organisation
30. Demonstrate cultural awareness
31. Be confident with an ability to use own initiative and discretion
32. Tactful and diplomatic
33. Be able to deal effectively with people and placate irate
34. members of public
35. Educate members of the public about various parking
36. Restrictions
37. Essential ICT skills including the use of email, communication
38. platforms and mobile phone applications
39. Ability to operate a handheld device/camera in the issuing of
40. PCNs
41. Be methodical and organised
42. Attention to detail and accuracy
43. Understanding of the principles of data protection
44. Legislation and putting these into practice.
Requirements of the Role:
45. Work flexibly as appropriate
46. Work on a rota basis
47. Able to work independently as well as part of a team
48. To be physically fit enough to walk more than 10 miles per day
49. Provide own footwear and black trousers (not denim)