Customer Success Manager Role -London / Surrey - 3 days onsite (Tuesday, Wednesday & Thursday) -Ratings and Reviews based Platform that has been used over by 62m consumers to help make purchasing decisions. Working with over 6,000 different worldwide brands -£45,000 - £55,000
G.R.E. Recruitment Limited is delighted to partner with a leading Ratings and Reviews SaaS based company to help them with a new Customer Success Manager hire.
Like most people these days Im sure before you purchase anything youre always reading up about the reviews to validate your purchase, these reviews are verified to ensure authenticity and therefore giving the consumer confidence in their purchase. Simple!
For this role I am looking for an experienced CSM who has previously worked at enterprise level, has a technical background to advise on product integration, data structure, use of reporting, sharing industry knowledge and best practice product usage; ensuring clients understand what they do, new features, understanding issues preventing a client from getting the most out of their platform and products.
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