Customer Services Advisor (CSU Advisor)
Location: Ballymena
Hourly Rate: £13.26
Working Hours: 40 hours per week (variable)
Workdays: Monday to Sunday (variable)
Breaks: Minimum 20-minute break, flexible between 12pm–2pm
About the Role
We are seeking a Customer Services Advisor to join our team at Twickenham House. This role involves handling queries within the unit, resolving issues efficiently, and completing all necessary follow-up actions to ensure excellent service delivery.
Key Responsibilities
1. Responding to customer queries within the unit
2. Resolving issues and ensuring follow-up actions are completed
3. Providing friendly and effective support across a range of services
4. Working flexibly across variable hours and days
Requirements
5. IT Proficiency: Beginner
6. Experience: Less than 1 year
7. No additional qualifications or professional registration required
Why Join Us?
This is a great opportunity to gain experience in a dynamic and supportive environment. If you’re a motivated individual with a passion for customer service and looking for a short-term role with flexible hours, we’d love to hear from you.