Job summary
An excellent opportunity has arisen for Healthcare Assistants to join The Queen Elizabeth Hospital King's Lynn. As a Healthcare Assistant, you will be a valued member of our team. Your focus will be on keeping patients at the centre of all we do, providing high quality care.
We are looking for individuals who uphold our trust values to contribute to making our patients feel comfortable and well cared for during their stay. You are required to be flexible and adaptable to meet the ever changing needs of the unit environment. Our aim is to provide our patients with the highest quality of personal care and support while they are in hospital.
As a Healthcare Assistant, you will be responsible for working under delegation and supervision of a Registered Nurse.
Successful candidates will attend the GROW Programme this is the QEHKL enhanced induction programme. This includes mandatory training (the training that all clinical staff at the hospital complete), you will be taught the fundamental skills you need to perform your role and attend the Caring with Kindness programme (essential learning from patient experience). The course is very practical - you will have plenty of time to practice new skills before you start your new role.
Main duties of the job
We are currently looking for enthusiastic and motivated Health Care Support Workers to join our teams and support them in providing effective care in a safe and therapeutic environment. We have vacancies across the Trust and are offering positions for all those areas.
The successful applicants must have:
* Excellent communication and interpersonal skills
* Demonstrate flexibility
* Be able to work as part of a team as well as make decisions autonomously
* Be willing to undertake further training and Mandatory updates as deemed necessary
Previous experience of working within a care environment or the NHS is desirable but not essential as you will be supported whilst learning the role.
You will attend a comprehensive induction programme and will be supported to complete the care certificate.
About us
The Queen Elizabeth Hospital (QEH) King's Lynn is located near some of the most beautiful scenery in the UK, along the north Norfolk coast, and not far from Sandringham House.
We provide a comprehensive range of specialist, acute, obstetrics and community-based healthcare services to around 331,000 people across west and north Norfolk, in addition to parts of Breckland, Cambridgeshire and South Lincolnshire.
We have more than 4,000 staff and volunteers, approximately 530 beds, and a helipad for air ambulances. We work with neighbouring hospitals for the provision of tertiary services, including as part of regional partnership and network models of care, such as the trauma network.
In February 2022 the significant progress that has been made at QEH was recognised by the Care Quality Commission who rated the Trust as 'Good' in all of the core services they inspected. They recommended the Trust moves out of the recovery support system (formerly special measures).
Details
Date posted
18 February 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year Per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
MP
Job locations
The Queen Elizabeth Hospital
Gayton Road
King's Lynn
PE30 4ET
Job description
Job responsibilities
Please see attached Job Description and Person Specification for further information about this role.
You will be required to work as part of 7 day rota with day and night shifts
Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Job description
Job responsibilities
Please see attached Job Description and Person Specification for further information about this role.
You will be required to work as part of 7 day rota with day and night shifts
Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Person Specification
Qualifications/training and professional development
Essential
* Holds Functional Skills Level 1 Maths and English or education equivalent
* Completed National Care Certificate
* Holds a level 2 Vocational Qualification (NCFE or Apprenticeship) in clinical health care OR Able to demonstrate equivalent knowledge, skill and competency to undertake band 3 clinical skills (described in JD)
Desirable
* Speciality specific training and evidence of competencies being achieved and continued development
Knowledge/Experience
Essential
* Experience working in a healthcare organisation/setting, undertaking a wide range of clinical commitments.
* Experience of communication with patients and relatives
* Knowledge of Infection Control & Safeguarding processes
* Experience of working with the multidisciplinary team.
* Understanding of confidentiality
* Understanding of equality and diversity issues
Skills, abilities, and knowledge
Essential
* Good communication skills (written and verbal)
* Accurate documentation with attention to detail
* Confident and calm attitude with an ability to cope with stress and challenging situations
Person Specification
Qualifications/training and professional development
Essential
* Holds Functional Skills Level 1 Maths and English or education equivalent
* Completed National Care Certificate
* Holds a level 2 Vocational Qualification (NCFE or Apprenticeship) in clinical health care OR Able to demonstrate equivalent knowledge, skill and competency to undertake band 3 clinical skills (described in JD)
Desirable
* Speciality specific training and evidence of competencies being achieved and continued development
Knowledge/Experience
Essential
* Experience working in a healthcare organisation/setting, undertaking a wide range of clinical commitments.
* Experience of communication with patients and relatives
* Knowledge of Infection Control & Safeguarding processes
* Experience of working with the multidisciplinary team.
* Understanding of confidentiality
* Understanding of equality and diversity issues
Skills, abilities, and knowledge
Essential
* Good communication skills (written and verbal)
* Accurate documentation with attention to detail
* Confident and calm attitude with an ability to cope with stress and challenging situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Queen Elizabeth Hospital King's Lynn NHSFT
Address
The Queen Elizabeth Hospital
Gayton Road
King's Lynn
PE30 4ET
Employer's website
(Opens in a new tab)
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Employer details
Employer name
The Queen Elizabeth Hospital King's Lynn NHSFT
Address
The Queen Elizabeth Hospital
Gayton Road
King's Lynn
PE30 4ET
Employer's website
(Opens in a new tab)
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