We are looking for a dedicated and detail-oriented professional to join our team. This role requires a strong commitment to maintaining high standards of security, cleanliness, and customer service.
Salary: £13.68
Hours: 7am to 2pm or 2pm till 10pm
Key Responsibilities:
* Room Inspections: Conduct routine checks to ensure rooms meet cleanliness, safety, and maintenance standards. Identify and report any damages or issues.
* Room Clearance: Oversee the process of clearing rooms, ensuring smooth transitions between occupants. Handle lost property appropriately.
* Reception Cover: Provide front desk assistance, including welcoming guests, answering inquiries, and managing calls or bookings as required. Maintain a professional and friendly demeanor.
* Building Patrols: Conduct regular patrols to ensure security, report any unusual activity, and address concerns proactively. Monitor access points and ensure compliance with safety procedures.
* Customer Service: Assist visitors and residents with inquiries, provide helpful information, and ensure a positive experience within the building. Handle complaints effectively and professionally.
Requirements:
* Excellent attention to detail and ability to follow procedures effectively.
* Strong communication and interpersonal skills, with a customer-focused approach.
* Ability to handle a variety of tasks and work independently when required.
* Previous experience in hospitality, security, facilities management, or customer service is beneficial but not essential.
* A proactive attitude with a problem-solving mindset.
Why Join Us?
* Opportunity to work in a dynamic environment with a supportive team.
* Competitive salary and benefits.
* Career progression opportunities within a growing organization.
* Full training and guidance provided to help you succeed.