Data Analyst Ocean Housing Ltd - ICT Department Permanent, 37 hours, £37,500 per annum Turn data into insight. Insight into impact. Are you passionate about transforming data into clear, actionable insight that improves services and supports better decision‑making? Whether you’re an early‑career data professional or a recent graduate looking to apply and develop your skills in a real‑world environment, Ocean Housing Ltd is seeking an ICT Data Analyst to play a key role in strengthening how we manage, analyse and use data across the organisation. This is an opportunity to join a purpose‑driven housing provider where your work will directly support regulatory compliance, transparency, operational effectiveness and better outcomes for our customers and communities. About the Role As an ICT Data Analyst, you’ll ensure operational data is accurate, validated, auditable, and accessible, enabling colleagues to confidently analyse trends, meet regulatory requirements, and make evidence‑based decisions. You’ll design insightful reports, dashboards, and visualisations that bring complex data to life and support both strategic and day‑to‑day operations. This is a practical, hands‑on role that offers the opportunity to build confidence and experience applying analytical techniques in a live organisational setting You will work closely with teams across the business, developing into a trusted data partner who translates business questions into meaningful analytical outputs. Strong data governance, data quality improvement and continuous development of reporting capability will be central to this role. This role will make extensive use of Power BI, including DAX for data modelling and advanced calculations. Key Responsibilities Validate, cleanse, and prepare datasets to maintain high standards of data quality and integrity Analyse historical and operational data to identify trends and actionable insights Design and deliver clear reports, dashboards, and visualisations (e.g. using Power BI including DAX) Apply data governance frameworks and highlight data quality issues for resolution Support compliance, transparency, and robust organisational governance Collaborate with stakeholders to understand requirements and improve data-driven decision making Maintain accurate documentation and contribute to wider ICT team activities when required About You You’re analytical, curious, and detail‑driven, with the confidence to turn numbers into meaningful stories. You enjoy working collaboratively and explaining data insights in a way that non‑technical audiences can easily understand. This role would suit someone who: Has practical experience working with business data (through employment, placement, internship, graduate role or equivalent experience) Is looking to build confidence in data quality, reporting and stakeholder engagement within a live organisational environment Values structured working practices, governance and accuracy Is comfortable working on site initially to build strong foundations and working relationships across the organisation You’ll bring: A Level 4 qualification in Data Science, Statistics, Computer Science, or a related discipline Strong SQL skills and advanced Excel expertise Experience creating reports and dashboards, ideally using Power BI A solid understanding of data validation, reporting, and statistical concepts Excellent communication, organisation, and problem‑solving skills A proactive approach, with a passion for continuous professional development Experience with scripting languages (such as Python or R), data governance standards, or working in the social housing sector would be an advantage—but not essential. Support and Development The postholder will receive structured support during their initial period, including mentoring, access to organisational data standards, governance frameworks and reporting tools. This role is well suited to an analyst looking to build confidence, credibility and sector experience in a supportive environment where learning is encouraged and analytical capability is actively developed. Location and Attendance This role is based at our St Austell office and requires regular attendance, particularly during the first three months. Applicants must be able to attend the office as required in line with the role and hybrid working expectations. Include Why and Benefits as previous advert Key Dates: Closing Date: Thursday 21st of May 2026 at Midnight Interviews to be held: Friday 29th of May 2026 at Stennack House, St Austell, Cornwall NB: This role is based in St Austell, Cornwall Ready to Apply? If you’re excited about using data to drive positive change and want to be part of a collaborative, forward‑thinking organisation, we’d love to hear from you. Apply now and help Ocean Housing turn data into meaningful action. We may close this vacancy early if we receive sufficient applications—so apply soon! The Company Ocean Housing Ltd is a not for profit, charitable registered provider of social and affordable housing, with a stock of over 4,700 properties throughout Cornwall. We are part of the Cornwall Homechoice ‘Choice Based Lettings’ scheme. At Ocean we believe affordable housing is not just about the buildings, but about the people who turn them into homes. We provide a wide range of services to our residents, helping them to make the most of their homes and the communities they live in. Mission Statement “To be an innovative provider of quality homes and services, with residents and staff at the heart of Ocean, and Ocean at the heart of the community.” At Ocean our vision is to be the employer of choice for Cornwall. We want to create a work environment where everyone feels like they belong, can bring their best, authentic selves to work every day and are provided with the support they need to do a great job. Our purpose is to create a modern, dynamic and agile work environment, fit for the 21st Century and one of which all of our colleagues feel included and proud to be a part of. An environment which enables colleagues to provide quality, affordable homes and services for the people of Cornwall. We believe work is what you do, not where you go and therefore colleagues deliver their work where it best suits the need, whether that be in the office, home or around a local area or site using local facilities. Colleagues are agile and work or have meetings in any place to suit the need and task. Benefits Family friendly Committed to Training and Developing our Employees Cycle to Work Values Honest, Enthusiastic and Always Positive Passionate about Customer Service Quality and Value in all we do Innovative, Ambitious and Brave for the future of our Business, Customers and Communities Gallery Previous Next 2022 Award Winner Best Place to Work at Cornwall Business Awards 2022 Sponsored by the Skills Hub “This is a really challenging sector to work in and Ocean Housing Group have really gone above and beyond to support their workforce. They really show strong leadership from above in putting their employees first and the level of engagement they get from everyone in their teams is commendable, with really high number of team members taking part in surveys, consultancy and feedback. The Ocean Housing Group have also invested in the continual improvement of their staff, services and benefits to ensure that staff consistently feel invested in and valued – Well Done!” Documents