Want to be part of a team that really cares and empowers you to help change a customer's life for the better? As our Lead Support Worker, you'll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community. You'll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!
Typical day as a Lead Support Worker (known by us as Coordinator)
* Creating support plans with your customers and ensuring that these are actioned to the highest possible standard.
* Assisting people that have recently been discharged from psychiatric hospitals.
* Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy, and moving onto independent accommodation if they are able.
* Carrying out risk assessments, support planning, goal setting, and regular reviews.
* Having cuppas, chats, and catch ups. There's no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.
Fancy going home each day knowing that you have helped change our customers' lives for the better? You'll do that here, working for one of the top ten Great Places to Work in the UK!
You bring
* Passion to support our customers to live their best life, working collaboratively with an eye for detail.
* Experience of creating person-centred support plans and supporting colleagues in working to those plans.
* Experience of coordinating and assessing customer referrals.
* The ability to work on your own initiative, remain calm under pressure, and have a resilient approach.
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.
Job details
* Where we're flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
* Rota working Early, Mid & Late Shifts with the possibility of a very occasional night shift. Early Shifts are 07:00 - 15:00, Middle Shifts are 09:00 - 17:00, and Late Shifts are 14:00 - 22:00.
* Able to use technology for creating and updating support plans, complete online learning, and collaborate with colleagues.
* You'll need an Enhanced DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+, and Disability) support us all to be our best. Together we make Home Group a great place to work!
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal, and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
Benefits
* 34 days leave (including bank holidays and a "me day" to use for whatever you fancy), increasing to 39, and time off for volunteering too!
* Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies, and lots more.
* Over 800 high street discounts on groceries, holidays, and days out. Looking for a new phone, bike, or car? Save money with us.
* We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!
* Colleagues really matter to us, that's why we're the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
* Learn more about our benefits on our website.
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