We are looking for an experienced SaaS functional/technical domain specialist to join our CSS team in the UK.. The domain expert will be responsible for providing consultancy and advisory to our strategic customers, translating ideas and concepts into implementable, supportable designs, also have experience in providing technical solutions aligned with Oracle standards, applying and providing the industry’s best practices in customer. This role gives you an opportunity to apply your domain knowledge, skills, and experience to work in the Customer Success Services (CSS) team with Oracle SaaS/PaaS products. You will also have experience in maintaining and supporting customers' eBusiness Suite applications and Fusion SAAS, either on-site or remotely, implementing and running PaaS solutions such as Oracle Integration Cloud/SOA and integration to Oracle SaaS products, develops, integrates and implements applications components including front-end development, internal database integration and OTBI Reports. Plays a direct role in programming, maintenance, technical support, documentation, and administration of Oracle Cloud applications. The ERP Domain Specialist ensures solution architecture feasibility and mitigates risk by leveraging a network of subject matter experts in the various domains. The ERP Architect/domain specialist is also capable of proposing customer roadmaps to realize the proposed solution.
UK SC is required but don’t disclose the fact you have SC until requested by Oracle Security Admin team.
Your responsibilities include:
1. Lead and participate as Functional/Technical leader/Advisor in different Service activity streams such as Gap Analysis and Solution design, POCs, Demonstration requirements gathering, business analysis, projects’ delivery, Quality assurance with other Oracle teams at client locations or offshore teams for various activities.
2. Document / review Requirement Specifications Documents
3. Analyze business requirements, participate in functional design and document / review Functional Specification documents.
4. Travel as required to client locations onsite (within and outside UK) on need basis for implementations and participate in product walkthrough and POC workshops.
5. During implementations, work with all onsite collaborators and client personnel to ensure project success.
6. Use defined standards/tools/processes to achieve work that meet quality expectations of Oracle / Client.
7. Document all work in accordance with agreed standards/processes applicable for Oracle / Client.
8. Adhere to defined Change Control Process of Oracle / Client. Align with Oracle / Client audit / compliance requirements.
9. Perform accurate handover / knowledge transfer at end of each assignment.
10. Timely status reporting to supervisor.
What You’ll Bring
Your drive, knowledge, and commitment will help us become the number one cloud company in the world. We also look for:
Primary Skills and requirements
11. 10+ years of Experience of in Oracle applications, SaaS and PaaS solutions, at least 6+ years in SaaS implementation. With proven industry experience in ERP solutions and different ERP products at a consultancy or customer site.
12. Domain expertise in finance, and experience with General ledger and Accounts Payable.
13. Fluency in English
14. You must be a self-starter and be able to work independently and with teams.
15. You possess detailed functional knowledge of Oracle SaaS (eBusiness Suite is a plus), within at least one industry.
16. You should have the ability to collaborate and connect with client Business Teams independently.
17. You should be able to analyze solution approaches, estimations, standard methodologies, project risks and recommendations.
18. You should be able to understand client requirements and map them to ‘off-the-shelf’ products or product features to decide whether they would be more suitable than building a new system from scratch.
19. You should be able to participate and lead, when needed, the project meetings and Product-Walkthrough workshops with the Customer.
20. You possess excellent analytical, presentation and communications skills, demonstrable ability to translate business requirements into technology specifications
21. Experience in implementation and / or support of Oracle Fusion SaaS and PaaS from a functional and technical perspective.
22. Should hold at least a bachelor’s degree in business or equivalent degree.
23. You should be willing to work at offshore as well as travel to client locations for short, medium, or long duration assignments.
24. Should be willing to take up Oracle SaaS certifications in functional areas as and when required.
25. Ability to work in a high pressure, fast paced and exciting environment.
26. Solid Understanding on more than one business industries.
27. Knowledge of FMW/PaaS development tools is a plus.
28. SC clearance or eligibility to be security cleared and willing to undergo SC clearance
29. This role requires UK Personnel meeting minimum requirements. Detailed below
UK Nationals who are eligible to support UK Government Environments can only Apply for this Role. UK Nationals are individuals who hold at least one of the following government-issued documents.
1. Validate UK Passport
2. UK Birth Certificate
3. UK Naturalization Certificate
Other Skills
30. You possess knowledge of basic SQL query writing, Report writing, Workflow / dashboard creation.
31. You have exposure to software development processes and practices, Testing tools
What we will offer
32. Learning and development opportunities to advance your career.
33. An Employee Assistance Program to support your mental health.
34. Core benefits such as medical, life insurance, and access to retirement planning
35. An inclusive culture that celebrates what makes you unique.
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Career Level - IC5