Chopstix Venue Manager
Department: Restaurants & QSR
Employment Type: Permanent - Full Time
Location: Skegness
Reporting To: Agata Kozyra
Description
We're looking for a passionate leader to join us at our Skegness Resort as part of our retail catering team.
As a Venue Manager, you'll play a vital role in creating memorable experiences for our guests by leading and inspiring your team to deliver excellent dining experiences. You'll be responsible for maintaining high standards of hygiene, cleanliness, and customer service, while also managing KPI analysis, stock control, and adherence to food safety and health & safety policies.
You should enjoy developing people, providing coaching and regular 121s, and supporting their career growth within Butlin's. The role requires a proactive approach, a passion for guest satisfaction, and the ability to think on your feet in a dynamic environment.
This position involves working over a 5-day week with flexible shift patterns and participation in 2 weeks of off-resort training.
Key Responsibilities
* Manage and develop a team in a volume-driven restaurant environment.
* Lead by example to deliver exceptional guest experiences.
* Achieve short and long-term goals related to team performance and operational standards.
* Monitor KPI performance, stock control, and ensure compliance with safety policies.
* Foster a positive team environment through regular coaching and development.
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