Main objectives
The Learning System Administrator provides support across a range of internal learning technology systems, solutions, and platforms. The work has a direct impact on improving the learner's experience across Mibelle Group as technology is a key part of our learning strategy. The Learning System Administrator collaborates with internal L&D team and cross-functional partners to troubleshoot issues, manage learning assignments, and improve system usability.
Most important tasks
* The ability to communicate fluently in German, both verbally and in writing, is a mandatory requirement for this role
* Manage LMS support: troubleshoot configurations, updates, and user access issues
* Maintain course catalogue, assignments, auto-enrollments, and notifications
* Resolve content-related issues and test new functionality/updates
* Monitor performance, usage trends, and escalate reliability concerns
* Generate reports and support compliance/program tracking data
* Maintain process documentation
* Assist L&D manager with learning assignments and system inquiries
* Communicate system updates and changes to learners
Specific responsibilities
* Manage LMS
* Improve system usability and optimise processes
* Providing business with insights
* SPOC for LMS